Lodging and Facilities Team Member | Hospitality Full-time & Part-time

Position Overview: Green Lake Conference Center (GLCC) is seeking a dedicated and flexible Lodging and Facilities Team Member to support our commitment to providing a clean, welcoming, and Christ-centered environment for our guests.

This role is cross-functional and may serve in housekeeping, laundry services, custodial care, inventory coordination, and lodging support based on daily operational needs. The Lodging and Facilities Team Member plays an essential role in ensuring guest rooms, public spaces, and facility operations meet GLCC’s high standards of hospitality, stewardship, and excellence.

This position requires teamwork, attention to detail, physical stamina, and a servant-hearted mindset.

Key Responsibilities:

Guest Room & Public Area Care

• Clean and prepare guest rooms, restrooms, lobbies, stairwells, entryways, and common spaces.
• Ensure accommodations are tidy, sanitized, and guest-ready.
• Complete deep cleaning and seasonal projects as assigned.
• Maintain organization of housekeeping closets and storage areas.

Laundry & Linen Services

• Process, clean, fold, and distribute linens, towels, and related items.
• Maintain consistent quality standards for all laundry.
• Coordinate timely collection and delivery of linens to guest facilities.
• Monitor laundry equipment and report maintenance concerns.

Inventory & Supply Management

• Monitor, stock, and replenish housekeeping and facility supplies.
• Assist with regular inventory counts and documentation.
• Coordinate delivery and distribution of housing supplies across campus.
• Maintain accurate records of deliveries, collections, and inventory levels.

Daily Operations & Logistics

• Support route coordination for linen and supply delivery.
• Assist with organization and transport of equipment and materials.
• Provide backup support across housing functions when needed.
• Maintain clean and organized workspaces to enhance efficiency and safety.

Safety & Compliance

• Follow all safety procedures when handling chemicals, equipment, and supplies.
• Ensure compliance with operational safety standards.
• Report maintenance or safety concerns promptly.

Team Collaboration & Guest Service

• Work closely with Housing Services team members and other departments.
• Respond to guest requests with warmth, humility, and professionalism.
• Communicate clearly with supervisors and colleagues to ensure smooth workflow.
• Contribute positively to a supportive, mission-driven team culture.

Secondary & Additional Duties

• Provide support for laundry, housekeeping, custodial care, or distribution functions as needed.
• Assist with special projects or peak-season demands.
• Perform additional responsibilities as assigned to support overall operations.

Qualifications & Core Competencies

• Alignment with GLCC’s Christian mission and values.
• Ability to lift up to 50 lbs. and perform physical labor including standing, bending, walking, or sitting for extended periods.
• Strong attention to detail and ability to work efficiently in a fast-paced environment.
• Dependable, responsible, and cooperative attitude.
• Ability to prioritize tasks and manage multiple responsibilities.
• Positive, flexible mindset with willingness to serve where needed.
• Guest-service mindset demonstrating grace, humility, and kindness.
• Prior experience in housekeeping, custodial services, laundry operations, hospitality, or logistics preferred but not required.

Schedule & Commitment:

• Flexible scheduling based on organizational needs
• Typical work hours fall between 6:00 AM – 5:00 PM, Sunday–Saturday
• One weekend day availability is required

Physical Requirements: The physical demands described here are representative of those required to successfully perform essential job functions. Reasonable accommodations may be made in accordance with the Americans with Disabilities Act (ADA) and applicable Wisconsin employment laws.

Intent and function of job description

• This job description is intended to outline the primary responsibilities and expectations of the position. Additional duties may be assigned beyond those listed here to meet operational needs. Green Lake Conference Center (GLCC) reserves the right to modify job responsibilities, requirements, and position status in accordance with applicable laws, compliance regulations, and business needs.
• Job descriptions serve as a tool to ensure a fair and consistent hiring process, allowing for the selection of qualified candidates. They also play a key role in performance management and compensation structures.
• In compliance with the Americans with Disabilities Act (ADA) and applicable Wisconsin employment laws, GLCC will provide reasonable accommodations to qualified individuals with disabilities. However, accommodation that poses a direct threat to health or safety or creates an undue hardship on the organization may not be possible.
• This job description does not constitute an employment contract. GLCC is an at-will employer, meaning that either the employee or GLCC may terminate employment at any time, for any reason, if it does not violate applicable law.