Logistics and Demand Planning Specialist

Job Summary

The 3PL & Demand Planner Specialist is responsible for coordinating third-party logistics (3PL) operations while developing accurate demand forecasts to ensure optimal inventory levels, service performance, and cost efficiency. This role acts as a key link between planning, logistics partners, sales, and internal stakeholders to align demand, supply, and distribution execution.

Required Qualifications

• Bachelor’s degree in Supply Chain, Logistics, Industrial Engineering, Business Administration, or a related field
• 2–5 years of experience in demand planning, logistics, or supply chain operations
• Hands-on experience working with 3PL providers
• Strong analytical and problem-solving skills
• Proficiency in ERP systems (e.g., SAP, Oracle, Microsoft Dynamics) and planning tools
• Advanced Excel skills (pivot tables, formulas, data analysis)
• Strong communication and stakeholder management skills in English & Turkish; preferably Dutch
• Ability to work in a fast-paced, cross-functional environment
• Detail-oriented with a continuous improvement mindset

Key Responsibilities:

Demand Planning

• Develop, maintain, and improve demand forecasts using historical data, market trends, promotions, and sales inputs
• Collaborate with Sales, Marketing, and Finance to align forecasts with business plans
• Monitor forecast accuracy (e.g., MAPE, bias) and implement continuous improvement actions
• Translate demand forecasts into replenishment and inventory planning requirements

3PL Management

• Manage daily operations with third-party logistics providers (warehousing, transportation, order fulfillment)
• Monitor 3PL performance against SLAs, KPIs, and cost targets
• Resolve operational issues related to inventory discrepancies, delays, damages, or service failures
• Coordinate inbound and outbound logistics plans with 3PL partners

Inventory & Supply Coordination

• Ensure optimal inventory levels across warehouses to meet service level targets
• Support inventory control activities such as cycle counts, stock reconciliations, and aging analysis
• Collaborate with procurement and supply planning to align supply with forecasted demand

Reporting & Analysis

• Prepare regular reports on demand forecasts, inventory health, service levels, and logistics performance
• Analyze data to identify risks, constraints, and improvement opportunities
• Support monthly S&OP / IBP processes with insights and recommendations

Process Improvement & Compliance

• Drive process improvements across demand planning and logistics operations
• Ensure compliance with internal policies, regulatory requirements, and 3PL contracts
• Support system enhancements (ERP, WMS, planning tools) and data accuracy initiatives

Working Conditions

• Office-based
• Occasional travel to 3PL warehouses or logistics partners