Logistics Assistant Manager

Job Summary

We are seeking a proactive and detail-oriented Logistics Assistant Manager to support and manage daily import and export operations in a compliant and efficient manner. This role plays a key part in ensuring smooth logistics execution, customs compliance, inventory coordination, and strong collaboration with internal teams and third-party logistics partners. The ideal candidate thrives in a fast-paced environment, demonstrates strong leadership potential, and is passionate about driving continuous improvement in logistics operations.

Candidates must be legally authorized to work in the United States. Visa sponsorship is not available for this position.

Key Responsibilities

• Ensure daily import and export operations are executed in compliance with customs laws, regulations, and company policies
• Manage and respond to logistics-related requests from internal customers, ensuring a high level of customer satisfaction
• Provide professional and responsive customer service to internal stakeholders
• Maintain strong working relationships with third-party logistics service providers, carriers, and customs brokers
• Oversee hub inventory-related activities and coordination
• Manage logistics claims, including investigation, documentation, and resolution
• Support customs clearance processes and resolve customs-related issues in a timely manner
• Identify opportunities to improve logistics efficiency, cost competitiveness, and operational effectiveness
• Required Skills & Competencies
• Strong ability to identify and accurately classify HTS codes
• Proficient in creating and maintaining Excel spreadsheets, reports, and operational documentation
• Excellent organizational, analytical, and communication skills
• Ability to work effectively in a fast-paced environment while delivering high-quality results
• Proven leadership capability with strong interpersonal and team collaboration skills
• Ability to drive change with a long-term perspective across multiple functions
• Self-motivated, results-oriented, and a strong team player
• Excellent written and verbal communication skills in English, plus Mandarin or Spanish
• Ability to communicate effectively with both technical and non-technical stakeholders at all organizational levels
• Strong time-management skills with the ability to prioritize and meet time-sensitive deadlines
• Understanding of and ability to work within Direct, Functional, and Matrix reporting structures
• Experience operating ERP systems; SAP experience is a plus

Qualifications

• Bachelor’s degree from an accredited university
• Minimum 5 years of experience in logistics, transportation, warehousing, supply chain, or a related field
• Proficient in computer applications, including MS Office and email systems
• Strong attention to detail; patient, dependable, and passionate about logistics work
• Willingness to work flexible hours when required
• Availability for business travel as needed

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person