Logistics Coordinator

Roles and Responsibilities – Logistics Executive

Operational Responsibilities

• Track and monitor each shipment to ensure timely delivery to clients.
• Coordinate with clients to confirm receipt of materials and obtain written/email acknowledgment.
• Liaise with courier agencies to book shipments and manage dispatch schedules.
• Verify courier billing against Rate Contracts (RC) to ensure accuracy and cost compliance.
• Initiate and follow up on insurance claims for damaged shipments, ensuring timely resolution.

Vendor & Partner Management

• Identify, evaluate, and onboard new courier partners offering competitive pricing and faster delivery timelines.
• Maintain strong relationships with existing courier agencies to ensure service reliability.
• Negotiate rates and service terms with courier partners to optimize cost and delivery efficiency.

Cross-Functional Coordination

• Collaborate with the sales team to determine the appropriate mode of dispatch (surface or air).
• Share shipment and courier charges with sales teams to support margin optimization.
• Provide timely updates to internal stakeholders on shipment status and cost implications.

Technical & Analytical Skills

• Maintain shipment records, billing data, and courier performance reports using Excel.
• Prepare MIS reports and dashboards for management review.
• Analyze courier costs and delivery timelines to recommend process improvements.

Soft Skills & Competencies

• Strong negotiation skills to secure favorable terms with courier partners.
• Excellent communication skills for effective coordination with clients, sales teams, and vendors.
• Detail-oriented with the ability to manage multiple shipments simultaneously.
• Proactive problem-solving approach to handle operational challenges and client escalations.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Work from home

Work Location: In person