Logistics Coordinator (Export/Import Operations)

We are seeking an experienced Logistics Coordinator to join our Charlotte branch to support import and export operations, with a primary focus on import shipments. This role will act as an operator handling day-to-day logistics activities across air, ocean, trucking, and cross-border shipments. The ideal candidate has hands-on operational experience and can step into an active workload immediately.Key Responsibilities:

• Coordinate and manage import and export shipments, with a primary focus on import operations
• Handle end-to-end shipment processing for air, ocean, and ground transportation
• Manage cross-border shipments, ensuring compliance with customs and regulatory requirements
• Prepare and review shipping documentation, including bills of lading, commercial invoices, packing lists, and customs paperwork
• Communicate with carriers, agents, customs brokers, and internal teams to ensure timely shipment movement
• Track shipments and proactively resolve delays or issues
• Maintain accurate records in the TMS and internal systems
• Provide shipment updates and customer service support as needed
• Ensure compliance with company policies, customer requirements, and applicable regulations

Qualifications:

• Minimum 2–3 years of logistics operations experience, preferably with a strong emphasis on import shipments
• Working knowledge of air freight, ocean freight, trucking, and cross-border logistics
• Experience handling imports documentation and customs coordination
• Strong organizational and multitasking skills
• Ability to work in a fast-paced, deadline-driven environment
• Proficiency in logistics systems and Microsoft Office (Excel, Outlook, Word)
• Excellent communication and problem-solving skills

Preferred Qualifications:

• Experience in freight forwarding or 3PL environments
• Familiarity with U.S. customs procedures and import regulations
• Ability to step into an existing book of business with minimal training

Website: www.pointgl.com

Work Location: In person

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: In person