Logistics Dispatcher

Job Title: Dispatcher

Location: West Valley City, UT 84128

Schedule: 100% Onsite | Training: 8:00 AM – 4:30 PM | Post-Training: 9:00 AM – 5:30 PM

Position Type: Temp-to-Hire (TTH)

Compensation: $20.00 – $24.00/hr. D.O.E.

Position Overview:

We are seeking a detail-oriented and organized Dispatcher to coordinate daily transportation and logistics operations. This role will serve as a key point of contact between drivers, customers, and internal teams to ensure timely and efficient delivery and pickup of freight. The ideal candidate thrives in a fast-paced environment, can adapt quickly to changing priorities, and demonstrates strong communication and problem-solving skills.

Key Responsibilities:

• Schedule and dispatch drivers for freight deliveries, pickups, and shipments to meet operational timelines.

• Communicate with customers and vendors regarding delivery details, scheduling, and special requests.

• Plan and adjust delivery routes to ensure efficiency and on-time performance.

• Monitor traffic conditions and proactively resolve routing or delivery issues.

• Maintain accurate records of dispatch activity, including driver routes, delivery times, and route changes.

• Prepare and manage dispatch documentation for internal teams, customers, and vendors.

• Track truck maintenance schedules and coordinate as needed.

• Respond to incoming calls and provide support to drivers, customers, and internal staff.

• Log and address vendor or customer concerns to ensure service excellence.

• Perform additional administrative and operational duties as needed.

Qualifications:

• 2–3 years of dispatching experience in a freight, logistics, or transportation environment.

• Strong time management and ability to prioritize multiple tasks in a fast-paced setting.

• Ability to quickly adapt routes and schedules based on changing conditions.

• Excellent communication and interpersonal skills.

• Working knowledge of computer systems and dispatch/logistics software.

• Understanding of local and state traffic laws and regulations.

• Ability to read, write, and speak English.

• High school diploma or GED required.