Roles and Responsibilities (Quality Assurance)
Process & Standards Compliance
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Ensure all products, services, and operations comply with company quality standards and regulatory requirements.
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Develop, implement, and maintain QA policies, procedures, and manuals.
Testing & Inspection
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Carry out inspections, audits, and testing of
incoming and outgoing goods.
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Detect defects, deviations, and non-conformities, and recommend corrective measures.
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Define
packing standards
in coordination with procurement to meet global requirements.
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Verify that
inbound materials pass QC checks and are shipment ready
.
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Conduct
pre-loading inspections
at third-party warehouses.
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Prepare
Quality Assurance Reports (QAR) and Non-Conformance Reports (NCR)
for out-of-spec products.
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Participate in bulk loading at supplier/third-party sites to ensure compliance.
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Inspect consignments according to supplier grades.
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Confirm that loading matches sales orders and prevent cargo damage.
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Supervise
relabeling processes
to ensure accuracy and compliance.
Documentation & Reporting
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Maintain accurate and updated QA records, reports, and certifications.
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Document test results and share findings with relevant teams.
Collaboration & Support
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Work closely with operations, production, procurement, and logistics teams to ensure quality compliance.
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Support internal and external audit processes.
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Assist the Senior Chemist in R&D, technical services, complaint resolution, QC, and revalidation activities.
Continuous Improvement
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Identify opportunities to enhance efficiency, minimize errors, and improve processes.
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Implement Corrective and Preventive Action (CAPA) plans.
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Support and deliver training programs on quality standards and procedures.
Customer & Compliance Focus
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Ensure customer specifications and expectations are consistently met.
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Manage customer complaints by conducting root cause analysis and driving corrective actions.
Risk & Safety Management
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Monitor and mitigate risks related to product quality and safety.
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Ensure that workplace safety protocols are incorporated into quality assurance practices.