Logistics Head (International Operations)

Job description:

Job Title: International Logistics Head

Department: Logistics / Supply Chain

Reports to: Operations Head/ Director

Job Summary

The International Logistics Head is responsible for the efficient and cost-effective coordination of all international shipments, from the point of origin to the final destination. This role involves managing the end-to-end logistics process, ensuring compliance with international trade regulations, and maintaining clear communication with all stakeholders, including suppliers, carriers, customs brokers, and customers.

Key Responsibilities:

Shipment Planning and Execution:

• Plan, schedule, and coordinate international shipments via various modes of transport (air, ocean, road, rail).
• Select and negotiate rates with freight forwarders, carriers, and other logistics service providers to ensure cost-effective solutions.
• Prepare and process all necessary shipping documentation, including commercial invoices, packing lists, bills of lading, and customs declarations.
• Manage and monitor the entire shipment lifecycle, providing regular updates on status and delivery estimates to internal teams and customers.

Compliance and Documentation:

• Ensure all import and export activities adhere to national and international trade laws, customs regulations, and company policies.
• Prepare and file all required documentation for customs clearance, including Importer Security Filings (ISF), Automated Export System (AES) filings, and other regulatory forms.
• Stay informed of changes in international trade policies, tariffs, and regulations that may impact the supply chain.
• Maintain accurate and organized records of all international shipments and associated documents for auditing purposes.

Stakeholder Communication and Relationship Management:

• Serve as the primary point of contact for international logistics inquiries, issues, and escalations.
• Build and maintain strong working relationships with customs brokers, freight forwarders, suppliers, and internal departments (e.g., sales, procurement, and finance).
• Communicate proactively with customers regarding their shipments, providing excellent customer service and resolving any issues or delays in a timely manner.

Problem-Solving and Process Improvement:

• Identify and resolve logistical issues, such as shipping delays, customs holds, and damaged goods.
• Analyze logistics data to identify opportunities for process improvements, cost reduction, and increased efficiency.
• Utilize logistics management software and other IT tools to track shipments, analyze performance, and optimize supply chain operations.

Financial Administration:

• Audit and process freight invoices, ensuring accuracy and timeliness of payments.
• Assist in budgeting and forecasting for international shipping costs.
• Maintain appropriate record-keeping for all financial transactions related to logistics.

Required Qualifications and Skills:

• Education: Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. An equivalent combination of education and experience may also be considered.

Experience:

• Proven experience in a logistics, shipping, or supply chain role, with a strong focus on international operations.
• Experience with international trade regulations, customs procedures, and Incoterms.
• Demonstrated experience with logistics software, Transportation Management Systems (TMS), and proficiency in Microsoft Office Suite.

Skills:

• Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
• Strong organizational skills and attention to detail.
• Exceptional problem-solving abilities and a proactive, solution-oriented mindset.
• Ability to manage multiple tasks and shipments simultaneously in a fast-paced environment.
• Knowledge of international shipment terminology and documentation.

Job Type: Full-time

Pay: ₹50,000.00 - ₹85,000.00 per month

Application Question(s):

• What is your Current monthly CTC?
• What is your Expected monthly CTC?
• If selected, how soon can you join?

Work Location: In person