Logistics Manager

🚚 Logistics Manager | Consumer Healthcare

📍 Louisville, KY (Remote with travel to our Cary US office)

Alliance is looking for a Logistics Manager to keep our consumer healthcare products flowing smoothly across the US. This is a delivery-focused, operational role , working in partnership with our 3PL partner in Louisville, Kentucky to ensure orders are shipped, stored, and delivered accurately, compliantly, and on time.

This is a remote role but which will require monthly site meetings to Louisville, so your location needs to be within a 2 hour commute.

At Alliance, we specialise in advanced skincare solutions (KeloCote, Hydomol, and more) and vitamins, minerals & supplements (MacuShield, Forceval & Amberen….) Backed by innovation and driven by purpose, we're on an exciting journey of transformation and commercial acceleration worldwide.

What you’ll be doing

Logistics & Distribution Execution

• Execute and monitor daily logistics, warehousing, transportation, and customer service activities in line with established plans and procedures
• Coordinate and support the end-to-end order fulfilment process, from release through delivery
• Track product movement from origin to final destination using web-based logistics and inventory management systems
• Arrange warehousing activities, route planning, shipment processing, and goods cataloguing

Operational Coordination

• Liaise with internal stakeholders and external vendors to support transportation and delivery activities
• Monitor stock levels, shipment status, delivery times, transport costs, and overall logistics efficiency
• Escalate delivery issues, delays, inventory discrepancies, or customer complaints to appropriate internal teams

Performance Monitoring & Continuous Improvement

• Maintain logistics metrics and dashboards to assess cost, service, accuracy, and timeliness
• Analyse logistics data to identify trends, inefficiencies, and opportunities for improvement
• Support initiatives focused on improving productivity, cost control, and service levels
• Provide input into process reviews and procedural improvements to enhance delivery performance

Compliance & Quality

• Ensure logistics and warehouse operations comply with applicable laws, regulations, and ISO or quality requirements relevant to consumer healthcare products
• Monitor warehouse activities including receiving, storage, shipping, and inventory integrity
• Maintain accurate and up-to-date logistics databases and records

👀 What we’re looking for

• Strong experience managing 3PL relationships in the US
• Solid understanding of US healthcare distribution regulations
• Proven logistics or supply chain experience in consumer healthcare, OTC, pharma, or regulated FMCG
• Commercial mindset with experience managing logistics costs and service KPIs
• Confident, customer-facing communicator who can manage escalations and build trust
• Highly organised, data-driven, and comfortable in a matrix, international environment
• Bachelor’s degree in Supply Chain, Logistics, Business, or similar (required)
• APICS / CSCP / CPIM or similar certification (desirable)
• SOLE and/or APICS membership (preferred)