Logistics Sales Representative

The Logistics Sales Representative is responsible for developing new business opportunities, expanding customer accounts, and providing transportation solutions across trucking, air, and/or ocean freight services. This role focuses on identifying shippers’ needs, offering competitive quotes, and coordinating with operations to ensure high-quality service.

Key Responsibilities

• Prospect, identify, and acquire new shipping customers through cold calls, emails, referrals, and industry networking.
• Build and maintain strong relationships with existing clients to increase load volume and account retention.
• Prepare and present competitive freight quotes for FTL, LTL, drayage, and air cargo shipments.
• Understand customer freight needs, including transit time, equipment requirements, service levels, and budget expectations.
• Work closely with dispatch, operations, and carrier procurement teams to ensure on-time pickup and delivery.
• Track and monitor shipments; proactively communicate status updates to customers.
• Maintain accurate customer records, pricing, and activity reports in CRM or TMS systems.
• Meet or exceed monthly and quarterly sales targets.
• Stay updated on market rates, capacity trends, and industry regulations.
• Resolve customer issues promptly to maintain high levels of satisfaction.

Qualifications

• 1–3 years of logistics, transportation, or freight brokerage sales experience preferred.
• Strong understanding of trucking operations (FTL, LTL, drayage, air freight, appointment systems, etc.).
• Excellent communication, negotiation, and relationship-building skills.
• Ability to analyze rate trends and build profitable pricing strategies.
• Self-motivated, goal-oriented, and able to work under pressure.
• Proficiency with CRM systems, TMS platforms, and Microsoft Office.

Key Skills

• Lead generation & cold calling
• Pricing & quoting (spot and contract)
• Customer management & retention
• Problem-solving under time pressure
• Market research & competitive analysis

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Work Location: In person