Logistics/Shipping Dispatcher

COMPANY: StoneHardscapes, LLC

Address: 6500 NW 15th Way, Fort Lauderdale, FL 33309

REPORTS TO: Operations Assistant Manager

FLSA: Non-Exempt

Hours: Full-Time

Schedule: Monday - Friday, 8:00 AM - 5:00 PM

Position Summary:

The Shipping & Logistics Dispatcher executes outbound shipments beginning-to-end and is the primary point of contact between customers, sales, carriers, and the warehouse. The role requires fast response times, accurate freight quoting (math/weight/crate calculations), clean documentation, and proactive communication so shipments leave on time, profitably, and with no surprises.

Key Responsibilities

• Coordinate and execute outbound shipments from order release through final delivery
• Serve as the central communication link between customers, sales, carriers, and warehouse teams
• Prepare accurate freight quotes using weight, dimensions, crate specifications, and carrier rates
• Select appropriate carriers based on cost, service level, and delivery timelines
• Schedule pickups and ensure timely dispatch of all shipments
• Generate and review shipping documentation (BOLs, packing lists, labels, invoices) for accuracy and completeness
• Monitor shipment status and proactively communicate updates, delays, or issues to stakeholders
• Resolve shipping discrepancies, damages, or delivery issues in a timely and professional manner
• Ensure all shipments meet company standards for profitability and efficiency
• Maintain organized and up-to-date shipment records in internal systems
• Collaborate with warehouse staff to confirm readiness, packaging, and loading requirements
• Identify opportunities to improve shipping processes, reduce costs, and enhance service levels

Qualifications

• 2+ years of experience in logistics/shipping/dispatch coordination
• Strong understanding of freight terminology, carrier selection, and rate structures
• Strong math skills (weights, dimensions, crate counts, truck fit)
• Excellent written and verbal communication skills
• Highly organized and able to multitask and meet deadlines
• Flexible and able to easily adapt to a quickly changing environment
• Self-motivated and able to work independently and as part of a team
• Ability to adapt to a fast-paced and dynamic environment.
• Experience with Microsoft Office
• Experience with Microsoft Dynamics 360 (a plus)

Benefits:

• Participation in the Team Horner Employee Stock Ownership Plan
• Tuition reimbursement
• Ongoing industry training
• Yearly performance and long service awards and events
• Paid time off: Holiday, Vacation and Personal
• Health, dental and vision insurance offered
• Short/Long term disability insurance offered
• 401K and Roth Offered
• Extensive wellness program
• Positive & Friendly Work Environment
• Merchandise discounts

…and so much more!

Team Horner is an Equal Opportunity Employer and encourages growth and opportunity for all. We are a Drug-Free Workplace

#INDHP