Looking for a friendly and dependable Hostess

Job Summary
We are seeking a friendly and dependable Hostess to create a welcoming atmosphere for our guests and ensure smooth operations at our authentic Italian restaurant. In this vital role, you will be the first point of contact for visitors and diners, providing excellent guest relations and coordinating seating arrangements with efficiency and warmth. Your positive attitude and strong communication skills will help foster a memorable experience for every guest.

Duties

• Greet guests warmly upon arrival and assist with seating arrangements to optimize flow and comfort
• Manage reservations and waitlists using our POS systems - Toast and Opentable
• Answer phone inquiries with professionalism, providing information about services and wait times
• Maintain a clean, organized host stand area to ensure a welcoming environment
• Collaborate with restaurant staff to coordinate guest seating and service flow
• Address guest questions or concerns promptly, ensuring satisfaction and positive relations

Skills

• Previous host/hostess experience in a restaurant or hospitality setting
• Strong customer service skills with a friendly, approachable demeanor
• Excellent communication skills, both verbal and written
• Familiarity with POS systems such as Toast and Open Table is preferred but not required
• Knowledge of restaurant operations and guest relations best practices
• Ability to handle multiple tasks efficiently in a fast-paced environment
• Professional phone etiquette and hospitality skills to enhance guest interactions

Join us to be part of a vibrant team dedicated to delivering exceptional hospitality experiences! This paid position offers an excellent opportunity to develop your skills in customer service, restaurant operations, and guest engagement while working in a lively environment.

If you enjoy creating a great first impression and providing outstanding guest service, we’d love to hear from you. Please send your resume to apply!

Pay: $13.00 - $15.00 per hour

Work Location: In person