Loss Prevention Coordinator, Security & Loss Prevention

Overview

Our operations network, known for our speed, accuracy, and exceptional service, delivers millions of packages and smiles to Amazon customers every day. We are looking for hands-on and detail-oriented professionals to join our team as Loss Prevention Coordinator. In this key role, you will deliver security as a service to our operational sites across the end-to-end supply chain to protect our people and prevent loss.

Responsibilities

• Support resilience of our business operations by contributing to emergency and crisis planning for sites within your area of responsibility
• Contribute to the identification of vulnerabilities (e.g., loss, associate experience, process improvement) and define appropriate mitigating actions while ensuring compliance with legal and ethical standards
• Serve as point of contact for and coordinate measures to manage risk with local management (e.g., law enforcement agencies and industry associations) on all security-related matters
• Ensure compliance of your assigned sites with Amazon global security standards

A day in the life: You will join a team of Security and Loss Prevention professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You perform regular physical security audits and investigate policy violations, security-related incidents, and loss events. During investigations, you collect information by monitoring systems and tools, analysing data reports, and conducting interviews. Your findings help identify vulnerabilities in our processes, for which you contribute to the development of mitigating measures. You play a key role in maintaining the physical integrity of our sites by auditing and monitoring the health status of our systems and, jointly with subject matter experts and external suppliers, maintain their functionality. You interact daily with external security service providers to ensure delivery of high-quality security services and a smooth customer experience. You also act as point of contact for multiple internal and external departments (e.g., legal, HR, security service providers, local law enforcement) and serve as a subject matter expert in Security and Loss Prevention-related matters. You deliver loss prevention-related education and awareness programs to other teams and liaise with various stakeholders on policy and procedure across all management levels.

Qualifications

• Relevant security- or risk-related education or experience (e.g., security services, asset protection, loss prevention, risk management, inventory management, investigations, supply chain, auditing, compliance, or similar)
• Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
• Upper intermediate proficiency in written and verbal English
• A relevant degree, degree equivalent, or industry certification
• Relevant experience with physical security systems, investigation techniques, and/or management of contract security officers
• Relevant experience with retail, warehouse, distribution centre services, delivery service, or supply chain
• Relevant experience in working with data
• Driver's license

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