Loyalty Data Analytics and Reporting Specialist

Loyalty Data Analytics and Reporting Specialist

Working for this leading telecommunications operator in Riyadh, Saudi Arabia, your primary responsibilities will be:

• Analyze consumer and usage data to gain insights into consumer behaviour and to provide recommendations on how to successfully manage the company's loyalty programs
• Prepare reports for various stakeholders such as program managers and business unit managers to evaluate the impact of the loyalty programs
• Support the development, data extraction and reporting for promotional campaigns and offers
• Conduct data mining such as customer tiering and campaign targeting
• Monitor partner performance indicators and feedback reports
• Support the preparation of the loyalty program budget
• Oversee data quality and make recommendations on how to improve data collection and management

Qualifications

• Must have a minimum of 5 years experience in data-analysis and CRM
• Experience in the telecommunications and loyalty sector is a great advantage
• Must have experience in data mining tools
• Must hold a Bachelor's degree in Engineering, Mathematics, Statistics or Computer Science
• Must have impeccable analytical skills