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EDUCATION
High school diploma or equivalent required.
LICENSING/CERTIFICATION
Licensed Practical Nurse (LPN) with current active state license in the state(s) where job duties are performed required.
EXPERIENCE
Minimum four (4) years' clinical nursing experience, to include a broad background in various facets of nursing.
Knowledge of HCPCS/CPT/Revenue codes and general coding principles.
Knowledge of claims processing rules/logic.
Knowledge of Health Plan operations, regulatory agencies and State/Federal regulations related to health care.
Minimum two (2) years' utilization review, medical policy, and/or case management experience required. Previous experience in appeals and/or grievances process preferred.
ESSENTIAL SKILLS & ABILITIES
Excellent Oral & Written Communication
Detail-Oriented
Strong analytical, critical thinking, organizational and time management skills
Proficiency using basic computer skills in Microsoft Office such as Word, Excel, Outlook, and PowerPoint, including the ability to navigate multiple systems and keyboarding.
Ability to make sound judgments and decisions based on facts and guidelines.
Ability to build collaborative relationships.
Ability to work independently with little supervision.
Ability to interpret complex documentation.
This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.
Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.
ADA Requirements
1.1 General Office Worker, Sedentary, Campus Travel - Someone who normally works in an office setting or remotely and routinely travels for work within walking distance of location of primary work assignment.
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