Luxury Fashion Brands Retail Sales Manager

We, the members of the Doğuş Hospitality & Retail team,

We know that tomorrow we will be much further ahead than today because we are open to improvement.

We develop our business together because we are open to growth.

We draw inspiration and strength from each other,

because we are open to collaboration.

We enjoy being on this team because we are open to fun.

With its creative and innovative perspective,

courage and energy, this team is...

Open to the future.

Your career here is OPEN to innovation, opportunity, success, development, and the future!

Are you ready to be a part of the boundless world of Doğuş Hospitality and Retail and to take a bold step in your career and join our growing organization?

WHAT ARE WE LOOKING FOR?

• At least 10 years of experience in retail
• Bachelor's degree required
• Proficiency in English, both written and spoken
• Strong communication and organizational skills
• Advanced knowledge of MS Office programs
• Comprehensive understanding of 360-degree retail management
• A valid Class B driver’s license with active driving skills
• Energetic with strong operational abilities
• Available to work flexible hours

then this opportunity is OPEN to you.

WHAT WE EXPECT FROM THIS POSITION…

In this role, you will be responsible for 21 retail stores representing the following prestigious brands: Loro Piana, Sandro, Maje, Eleventy, 100% Capri and In-formal (multi brand).

• Optimize in-store operations and customer journeys to increase conversion and loyalty.
• Lead and coach store and field teams to achieve sales excellence and deliver premium service.
• Set and exceed store and wholesale sales targets through strategic planning and performance analysis.
• Develop and implement innovative sales techniques and customer engagement strategies.
• Expand and manage wholesale channels for premium mono-brands (Sandro, Maje, Eleventy).
• Conduct sales and service training sessions, ensuring practical application and consistent execution.
• Provide in-store mentorship, supporting continuous professional growth and motivation.
• Organize targeted workshops focusing on upselling, cross-selling, and client experience excellence.

Skills

• Extensive expertise in sales and training
• Strong dedication to delivering exceptional customer experiences
• Proven ability to train and inspire teams to provide personalized, high-quality service
• Excellent speaking, listening and presentation skills
• Diplomacy and ability to effectively deal with management, clients and team
• Ability to work under pressure and with tight deadlines
• Team player: s/he will be a role model for team work, s/he will encourage a positive team play.
• Enthusiastic supporter of learning and development, inspiring and motivating others to achieve superior performance and to take on new learning opportunities.
• Strong organisational and multitasking skills, capable of managing multiple projects and team members effectively.
• Ability to multitask, prioritise responsibilities and adapt to change.
• Ability to work effectively both independently and as a team
• Excellent coaching and mentoring skills to foster professional growth in teams
• Expertise in managing and expanding wholesale accounts, building long-term client relationships
• Outstanding communication skills
• Strong analytical abilities
• Effective motivational skills to drive staff success
• Competence in setting realistic goals and identifying target areas for growth
• Proficiency in analyzing data and presenting actionable insights
• Demonstrated management and leadership qualifications

WHAT WE OFFER?

• Hybrid working opportunities
• Opportunity to gain experience simultaneously in different industries to support your development
• Opportunity to work in global brands and a large-scale organization