Luxury High Rise Community Manager

Overview
Join a dynamic and vibrant luxury high-rise community as a Community Manager, where your leadership and customer service expertise will create an exceptional living experience for residents. In this role, you will oversee daily operations, foster positive relationships, and ensure the property exceeds expectations through outstanding management and service. Your energetic approach will drive community engagement, uphold high standards of property maintenance, and ensure compliance with all relevant regulations. This is an exciting opportunity to lead a prestigious property while making a meaningful difference in residents’ lives.

Responsibilities

• Manage all aspects of property operations, including leasing, resident relations, maintenance coordination, and administrative tasks.
• Oversee leasing activities, including property tours, upselling available units, and negotiating lease agreements to maximize occupancy.
• Ensure compliance with Fair Housing regulations, Section 8 guidelines, LIHTC (Low-Income Housing Tax Credit) requirements, and other legal standards.
• Utilize property management software such as Yardi and OneSite to maintain accurate data entry, resident records, contracts, and financial reports.
• Handle conflict management with residents or vendors professionally and efficiently to resolve issues promptly.
• Coordinate property maintenance and facilities management using CMMS (Computerized Maintenance Management System), ensuring timely repairs and upkeep.
• Foster excellent customer relationships through proactive communication, phone etiquette, and personalized service to enhance resident satisfaction and retention.

Requirements

• Proven experience in property management or real estate administrative roles within luxury high-rise communities.
• Strong knowledge of legal administrative processes related to landlord-tenant law, contracts, and lease negotiations.
• Familiarity with Section 8 housing programs, LIHTC compliance, Fair Housing regulations, and related legal frameworks.
• Proficiency in property management tools such as Yardi, OneSite, Office software (Filing, Data Entry), and CMMS systems.
• Excellent conflict management skills coupled with negotiation abilities to handle diverse resident needs effectively.
• Demonstrated customer service excellence with strong phone etiquette and relationship management skills.
• Ability to multitask efficiently while maintaining attention to detail in data entry, filing, and administrative duties.
• Facilities management experience including property maintenance oversight and vendor coordination is highly desirable. Embark on a rewarding career where your energy fuels community success! We’re committed to supporting your growth with comprehensive training opportunities and a collaborative work environment that celebrates your achievements every step of the way.

Pay: $95,000.00 - $115,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance

Work Location: In person