Luxury Service Server / Host
About Us:
We are a high-energy, guest-focused hospitality group dedicated to delivering an elevated dining and social experience. Our brand Coach’s Tavern is a blend of exceptional service with vibrant atmospheres. We are seeking polished, hospitality-driven professionals who understand that service is an experience, not just a transaction.
Position Overview:
As a Luxury Service Server/Host, you are the face of the guest experience—from the first impression to the final farewell. This dual-role position requires a high level of professionalism, attention to detail, and the ability to anticipate guest needs while maintaining a warm, welcoming presence.
Key Responsibilities:
Guest Experience & Hosting:
- Greet every guest with a warm, polished, and genuine welcome
- Manage reservations, waitlists, and seating flow with efficiency and poise
- Maintain a clean, organized, and visually appealing host stand and entry
- Set the tone for an elevated, memorable experience from arrival
Service Excellence:
- Provide attentive, detail-oriented table service with a focus on personalization
- Demonstrate strong menu knowledge, including food, beverages, and specials
- Anticipate guest needs and deliver service with timing, precision, and care
- Create a seamless and memorable dining experience that encourages repeat visits
Brand Representation:
- Uphold a polished and professional appearance at all times
- Communicate clearly and confidently with guests and team members
- Handle guest concerns with composure, empathy, and urgency
- Contribute to a positive, team-oriented environment
Qualifications:
- 2+ years of experience in hospitality, preferably in upscale or high-volume environments
- Strong communication and interpersonal skills
- Ability to multitask while maintaining attention to detail and composure
- Professional demeanor with a passion for delivering exceptional service
- Flexible availability, including nights, weekends, and holidays
What We’re Looking For:
- Individuals who naturally provide white-glove level service
- A strong sense of urgency paired with grace under pressure
- A genuine passion for people, hospitality, and creating memorable moments
- Team players who thrive in fast-paced, high-standard environments
Compensation & Perks:
- Competitive hourly pay + tips (where applicable)
- Flexible scheduling
- Growth opportunities within a growing hospitality group
- Supportive and dynamic team environment
To Apply:
Please submit your resume along with a brief note describing your hospitality style and experience.
Pay: $17.00 - $19.00 per hour
Work Location: In person