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Description:

The Medical Assistant I is an entry-level position responsible for supporting providers with patient care and treatment. This role focuses on patient intake, basic clinical support, and administrative assistance to ensure efficient clinic operations. The MA I will also provide back-up support to the receptionist as needed.

Essential Functions:

  • Conduct patient intake, including vital signs, medical history, and other relevant information.
  • Assist providers with examinations and minor procedures as requested.
  • Perform CLIA-waived testing (e.g., dipstick urine, accu-check, pregnancy tests, etc.).
  • Make phone calls to patients for follow-up, lab results, or appointment reminders.
  • Schedule patient referrals and coordinate medical record requests.
  • Ensure providers have necessary patient records, lab results, and diagnostic information prior to visits.
  • Maintain exam rooms and order clinical supplies as needed.
  • Provide back-up coverage for the receptionist when required.
  • Perform other duties as assigned.
Requirements:

Required:

  • High School Diploma or GED
  • BLS/CPR Certification (must be obtained within 30 days of hire)
  • Ability to administer medications and vaccines by injection

Preferred:

  • Certification as a Medical Assistant (MA) or Certified Nurse Assistant (CNA)
  • Previous experience in a clinic or healthcare setting
  • Proficient in Microsoft Office and electronic health records (EHR) systems

Skills & Abilities:

  • Strong verbal and written communication skills
  • Excellent customer service orientation
  • Ability to multitask in a fast-paced environment
  • Attention to detail and strong organizational skills
  • Professional demeanor and ability to maintain patient confidentiality

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