Mail Room and Order Processing Clerk

The Mailroom and Order Processing Clerk is responsible for ensuring that incoming and outgoing mail is handled and distributed throughout the district in an accurate and timely manner. This position is required to cross-train and maintain working knowledge of all warehouse and mailroom processes.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. This list is meant to be representative, not exhaustive. Some incumbents may not perform all the duties listed while in other cases related duties may also be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or equivalent

One (1) year experience working with computer databases

Basic knowledge of Microsoft WORD and EXCEL

Proficient with email systems

Customer Service experience

Must have vehicle to make short runs to post office and Business Services

The District's Integrated Accounting System

Familiarity with USPS website and UPS World Ship program helpful, but not required upon hiring

Must exhibit a willingness and aptitude to obtain a high level of proficiency on all equipment

Criminal background clearance

Valid Washington State Driver's License

Work scheduled hours on a consistent basis

School board policies and procedures

Database management

Online form development

Accurately enter data in a variety of systems

Organize and perform job responsibilities efficiently and independently without close supervision and able to pay strict attention to detail

Perform safety responsibilities while under pressure.

Demonstrate basic knowledge of modern technology and willingness and ability to increase knowledge to proficiency

Speak, read and follow written or verbal communications: able to proofread

Exhibit proper telephone etiquette

Practice effective safety and security within individual work routines

Remain flexible; able to cope with frequent interruptions as part of a daily routine, to multi-task and shift priorities to meet required deadlines

Develop and maintain positive customer relations with staff, students, parents, and the public in a multicultural and multiracial community

Cope with and assist angry or distraught students, parents, and other community members

Work collaboratively with District staff and promote teamwork with co-workers

Practice ethical and professional standards of conduct including the requirements of confidentiality

Abide by Federal Way Public Schools' Policies and Procedures

Perform the essential functions of the job with or without reasonable accommodations

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee will regularly stand and walk, bend neck and back, use hands for repetitive grasping and pushing/pulling. The employee will frequently be required to sit for extended periods of time and use a computer screen and keyboard. The employee may occasionally be required to squat, kneel, and use hands for fine manipulation, climb stairs/ladder, lift and reach overhead, and lift/carry. The employee must regularly lift/carry up to 10 pounds and must frequently lift /carry up to 25 pounds. The employee will occasionally lift/carry a maximum of 35 lbs. The employee is occasionally required to push/pull a maximum weight of 400 pounds.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee regularly works in indoor conditions and regularly works near video display. The noise level in the work environment is usually moderate. The position constantly deals with frequent interruptions, demanding deadlines, and occasionally deals with angry and distraught employees and community members.

Individual must be able to drive the District Van and willing to load and unload mail as many times a day as needed.

This position typically works 8 hours, Monday through Friday, 260 days per year

This position reports to, and is evaluated by Manager of Maintenance Services

Federal Way Education Association – Education Support Professionals (FWEA-ESP)

Level 4 on the FWEA-ESP Salary Schedule

CLASSIFICATION HISTORY

Update 9/1/01

Update with physical demand/working conditions 5/2015

FWEA-ESP review 7/2015

Updated FWEA-ESP job review 11/2019

Updated with additional job duties 4/2026

All employment open positions are made available on a nondiscriminatory basis without regard to race, color, creed, religion, sexual orientation, national origin, gender, age, disability or veteran status.

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