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Mailroom and Facilities Technician

Print, Copy, and Document Services

  • Process and fulfill copy/print requests submitted through the ticketing system, ensuring timely and accurate completion.
  • Maintain full working knowledge of onsite print/copy equipment and troubleshoot basic issues as needed.
  • Lift and transport boxes of copy paper; replenish paper and supplies in all machines throughout the facility.
  • Manage the printing, preparation, and mailing of monthly PCI billing statements.

Mail and Package Operations

  • Receive, sort, and distribute all incoming mail and packages for staff and tenants.
  • Support outgoing mail and shipping needs, including UPS, USPS, FedEx, interoffice mail, and scheduled pickups.
  • Maintain and monitor postage equipment, including usage reporting and supply levels.

Facilities Support & Supply Management

  • Conduct daily walk-throughs to assess supply levels in office areas, breakrooms, and designated restrooms; restock items as needed.
  • Monitor inventory of office and facility supplies and place orders to maintain adequate stock.
  • Manage key control processes, including securing keys and coordinating key duplication requests.

Security & Building Operations

  • Monitor building cameras and front-door access; respond promptly to calls from the vestibule panel.
  • Assist with general building maintenance needs by supporting resolution efforts.
  • Provide support for special mailing, packaging, and facility-related projects as assigned.

  • Assist with conference room set up and light cleanup.
  • Attend and assist with administrative duties related to Chamber events as needed; this will include events held after regular business hours.


  • Minimum attainment of a high school diploma or GED.
  • Experience in printing, mail management, and maintaining inventory.
  • Experience in facility management a plus.

  • Strong organizational skills
  • Ability to meet deadlines.
  • Creative thinker to arrive at solutions that may not be obvious.
  • Strong ability to greet callers/visitors pleasantly and express a desire to be of assistance.
  • An ability to anticipate supply and printing needs of staff in the respective operating areas and fulfill same
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements contained in this description are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.


The Mailroom and Facilities Technician is charged with the successful operation of the copy center, the mail room, inventory fulfillment, and general facility support services. This individual is also responsible for assisting with tasks including, but not limited to, mail, printing, conference center setup, spot cleaning, and other general duties as assigned. The average hours per week is 25 hours.

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