Maintenance Engineer II

ESSENTIAL DUTIES:

The Engineering Supervisor is responsible for working with the Director of Engineering, Engineering Manager, and Assistant Engineering Manager (“Managers”) to ensure proper handling of the day-to-day operations, maintenance, service, and repair of all equipment, while supporting the Shore Hotel’s guest satisfaction goals, cost control, and profitability. This position will act as the Manager on Duty while the Managers are not available. This position is also responsible for overseeing and participating in the Preventative Maintenance (PM) program, ensuring that all rooms and public spaces meet Shore Hotel standards.

• Understand all building-related systems and equipment. Electrical, HVAC, plumbing, laundry, pool, etc.
• Flexibility and availability to cover work shift emergencies when needed
• Answer and respond to all phone calls and any emergency calls
• Must uphold the department and company standards of uniform and grooming compliance
• Assign and monitor work projects as given by the Managers
• Maintain work in HOTSOS to efficiently assist in projects in a timely manner
• Assist with the mechanical inspection log and ensure that it is reviewed every day, and issues are followed up in a timely manner
• Assist in all preventative maintenance (PM) on equipment/projects, discussed with the Managers before conducting any PM tasks
• Assist in staff work schedules and post when accurate, and upon approval by the Managers
• Assist in establishing and implementing, maintaining a preventative maintenance schedule
• Assist in monitoring and controlling parts and materials
• Communicate with your direct supervisor/manager regarding all aspects of engineering operations
• Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards
• Maintain all recordkeeping processes and systems
• Assist in ensuring all life systems are operational and meet all requirements
• Fulfill all risk control duties as assigned
• Uphold safety, EPA, HazCom procedures in the department
• Inspect and document physical plant, equipment, hazards, systems, and general engineering operations
• Maintain all work areas clean and organized
• Maintain documentation with reference to all mechanical operations of the equipment
• Promote employee empowerment
• Report all unsafe conditions immediately to the Managers
• Respond to all life systems alarms
• Assist in prioritizing all work requests, ensuring the handling of guest issues, staff issues, and internal hotel challenges
• Perform in the capacity of any position supervised
• Assist in conducting performance appraisals by way of your input/recommendations
• Attend all mandatory meetings

ESSENTIAL JOB QUALIFICATIONS & COMPETENCIES:

Proven success in the following job competencies:

Honesty; has honest, direct, and factual communication and actions with internal and external customers.

Collaboration; proactive in building supporting, nurturing, and service-oriented relationships with employees; works collaboratively to resolve problems and enhance productivity; Remains open to others' ideas and tries new things.

Integrity & Loyalty; conducts self with high level of ethics and makes decisions with honest intentions that are in the best interest of the company and employees. Keeps commitments; inspires the trust of others; Works with a high level of integrity and ethically; Upholds organizational values.

Humble; conducts self and treats all employees with respect; without arrogance, degradation, or coercion; treats all employees with equal regardless of position/status.

Innovation; constantly searches for best practices in technology, services, and procedures. Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.

Analytical: Highly detail-oriented, proficient with managing, editing, analyzing large volumes of complex numerical data.

Flexible; considers others point of view to find the best solution for customer and company; proven ability to be flexible and adapt to change; adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays.

Problem Solving: Uses a professional, neutral/unbiased, and highly diplomatic inter-personal approach.

Interpersonal: Customer focused and effective relationship-building skills; ability to effectively interact with all employee levels; frontline, Managers, Directors, Executives;

Diversity: Strong commitment to diversity and equality in a company culture.

Communication: Strong communication (verbal and written) and presentation skills.

Multi-Tasking: Ability to operate under pressure in a fast-paced environment; able to deliver effective results, meet tight deadlines and targets.

EXPERIENCE:

3-5 years of hotel, institutional, and HVAC systems experience is highly preferred

1-2 years of previous management or supervisory experience

Working knowledge of electrical, mechanical, life safety systems, preventative maintenance systems, and all engineering-related disciplines

EDUCATION:

High School Diploma or GED.

1-2 years of supervisory experience

WORKING CONDITIONS & PHYSICAL WORK DEMANDS:

• Able to sit and work at a computer keyboard for extended periods of time
• Able to stoop, kneel, bend at the waist, and reach on a daily basis
• Able to lift and move up to 50 pounds occasionally
• Regular and on-time attendance is critical
• Hours occasionally exceed 40 hours per week
• Flexibility in working other work shifts as needed/necessary
• Ability to stand during shifts

OTHER:

• Other duties as assigned.

Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

COMPANY BENEFITS:

• Medical, Dental and Vision Insurance to all eligible employees
• Company-paid life insurance of $25,000 to all eligible employees
• Matching 401K Retirement Savings Plan (up to 5% of the employee's contribution)
• Seven paid holidays
• Sick pay when eligible
• Company-paid parking
• Employee Assistance Program (EAP)
• Employee Recognition Programs
• Employee Referral Incentive Program
• Transportation allowance
• Dry cleaning services (up to 10 pieces of work clothes per week)

Our post-offer background check process includes a background check (HireRight) and a drug-screen.

We participate in E-Verify.
We are an Equal Opportunity Employer.