Maintenance Operations Coordinator (Administrative Assistant)

About Us:
Nager Management is a family-owned and operated property management company born and raised in Brooklyn. We focus on the needs of our neighborhoods, managing a diverse portfolio of residential and mixed-use properties. Our goal is to keep our buildings shining, strengthen communities, and provide responsive, tenant-focused management.

Position Summary:
We are seeking a detail-oriented Maintenance Operations Coordinator (Administrative Assistant) to oversee the maintenance side of our operations while supporting overall property management tasks. This role is ideal for someone who thrives on organization, communication, and problem-solving.

Key Responsibilities:

• Coordinate and schedule building supers, vendors, and contractors.
• Manage incoming maintenance requests via tenant portal, phone, and email.
• Track and oversee maintenance projects, ensuring timely completion.
• Monitor compliance with insurance recommendations, HPD violations, and other regulatory requirements.
• Maintain positive tenant relations through professional and responsive communication.
• Participate in rotating schedule for the emergency on-call phone line.
• Provide general administrative support to the office team as needed.

Qualifications:

• Prior experience in property management, maintenance coordination, or administrative support strongly preferred.
• Strong organizational skills and ability to manage multiple tasks at once.
• Clear and professional communication, both written and verbal.
• Tech savvy with email, scheduling tools, and property management platforms.
• Problem-solver who can work independently and as part of a team.

Growth Opportunity:
This position starts as part-time (24 hours/week), but after a six-month review, responsibilities, hours, and benefits may expand. This is a great opportunity to grow with a stable, family-run company.

Job Types: Full-time, Part-time

Base Pay: $30.00 - $45.00 per hour

Expected hours: 20 – 30 per week

Benefits:

• Flexible schedule
• Paid time off

People with a criminal record are encouraged to apply

Work Location: Hybrid remote in Brooklyn, NY 11217