Maintenance Specialist Supervisor

Description

Remedi SeniorCare (a division of Clarest Health) is a leading pharmacy innovator dedicated to servicing long-term care facilities and senior living communities. Our mission is to provide exceptional person-centered care through advanced technology solutions and clinical expertise. As a part of the Remedi team, you'll be contributing to a mission-driven organization that is redefining the future of pharmacy services and making a meaningful impact on the lives of patients and healthcare professionals across the nation.

We're seeking dynamic Maintenance Specialist Supervisor to join our team and make a difference in the lives of residents in long-term care facilities. The Maintenance Specialist Supervisor oversees departmental workflow and staff assignments, ensuring team members are properly trained and meet performance standards. This role provides routine and emergency maintenance for pharmacy equipment—including medication carts, treatment carts, and fax machines—and supports deliveries, pickups, and general errands. The Supervisor also ensures the pharmacy and facility equipment are maintained and repaired as needed, contributing to a safe, efficient, and compliant work environment.

Location: Cleveland, OH

Salary range: $55,000 - $60,000

Schedule: Monday – Friday 8:30 am – 5:00 pm (weekends if needed)

Travel Expectations: 50%

What We Offer:

• Comprehensive Medical, Dental and Vision Insurance (as low as $13.73/pay)
• Paid Time Off
• Free Virtual Care – Telemedicine
• 401k with company match
• Closed-door Pharmacy - No more face-to-face meetings with customers
• Referral Bonuses
• Life Insurance
• Make a difference in the lives of others!
• We are growing and that means more opportunities

Key Responsibilities:

Staff Supervision & Scheduling

• Support weekly/monthly department scheduling and staff assignments.
• Assist with PTO, attendance, and time-off tracking.
• Participate in staff coaching, training, performance reviews, and disciplinary actions.
• Communicate performance concerns and development needs to management.
• Ensure effective shift-to-shift communication and workflow coordination.

Facility & Equipment Maintenance

• Maintain and repair pharmacy equipment, carts, and locks.
• Perform on-site emergency repairs at customer facilities.
• Manage routine and preventative maintenance schedules.
• Ensure proper storage and security of maintenance supplies and equipment.
• Maintain cleanliness and organization of warehouse and building areas.

Logistics & Support

• Assist with deliveries, pickups, and inventory stocking.
• Handle controlled substance deliveries per protocol.
• Support IT asset relocation and heavy equipment movement.

Compliance & Safety

• Adhere to company policies and regulatory standards (CMS, DEA, OSHA, HIPAA).
• Complete required compliance training and report concerns appropriately.
• Maintain certifications for specialized equipment (e.g., forklift, pallet jack).

Collaboration & Customer Service

• Communicate effectively with internal departments and external vendors.
• Respond promptly to customer concerns and maintenance requests.
• Foster a clean, safe, and professional work environment.
• Participate in special projects and continuous improvement initiatives.
• Must adhere to Clarest’s Code of Conduct, follow Compliance policies and procedures, and report any suspected violations of any federal or state laws to either their direct supervisor, Human Resources or the Compliance Officer

Qualifications:

• High school diploma or GED required
• Valid Driver’s License with a safe driving record
• Prior experience in maintenance or repair of medical carts/equipment, furniture, cabinetry, or similar hardware (locks, casters, drawers) preferred
• Ability to lift/move up to 100 lbs. and stand or drive for extended periods
• Willingness to travel up to 50% within the pharmacy operating area (may include overnight stays)
• Ability to maintain required certifications for specialized equipment (e.g., forklift, pallet jack)

Skills & Abilities:

• Strong verbal and written communication skills
• Excellent attention to detail and organizational skills
• Dependable, proactive, and able to work independently
• Effective time management and ability to prioritize tasks
• Strong problem-solving and decision-making abilities
• Flexible and adaptable to changing priorities and workplace stressors
• Professional demeanor with a pleasant, caring, and customer-focused attitude
• Ability to maintain confidentiality and adhere to HIPAA regulations
• Collaborative and positive team player with strong interpersonal skills
• Visual acuity and color recognition for equipment and safety tasks

Remedi SeniorCare (division of Clarest Health) is an Equal Opportunity Employer. Reasonable accommodations will be made to enable individuals with disabilities to apply for a job or to perform the essential functions of their job. Please advise us if you require a reasonable accommodation.