Maintenance Supervisor - Apartment Community

Position Summary

JDC Management, LLC is seeking a full-time Maintenance Supervisor for our multi-family (66) and senior (80) affordable housing apartment community in Richmond, VA. This position will work in conjunction with the Maintenance Technician on site.

Company Overview:

JDC Management, LLC is a dynamic property management company committed to providing high-quality service to residents and maintaining exceptional property standards. We are currently seeking a skilled and dependable Maintenance Supervisor to lead maintenance operations at our 66-unit multi-family and 80-unit senior affordable housing communities (same campus) in Petersburg, VA.

This is an exciting opportunity to join a team that values professionalism, hands-on leadership, and a strong commitment to resident satisfaction and operational excellence.

Position Summary:

The Maintenance Supervisor is responsible for overseeing all maintenance operations, supervising maintenance staff (when applicable) and ensuring the efficient completion of service requests, preventative maintenance, and make-ready work for vacant units. This position works closely with the Property Manager, Director of Maintenance, and other property management staff to maintain the community to the highest standards and provide residents with a safe, functional, and welcoming environment. This position is also responsible for supervising the Maintenance Technician at the properties.

Essential Duties and Responsibilities:

• Responsible for the completion of maintenance service order requests as assigned including; HVAC repair, appliance repair, electrical, painting, carpentry and other general maintenance
• Oversee vendors and take bids.
• Ensures all work-orders are being processed daily and completed within 24 to 48 hour period unless there are extenuating circumstances that require a longer period for completion
• Records completed work orders in the OneSite system
• Completes make-ready process of vacant apartments as directed by the Property Manager/ Director of Maintenance to ensure an adequate inventory of apartments is available to meet the marketing and leasing efforts of the community
• Performs quarterly unit and file inspections to ensure compliance
• Completes grounds work which may include picking up trash, sweeping curb and dumpster areas
• Responsible for 24-hour emergency maintenance service request
• Schedules and completes the Preventative Maintenance Program
• Makes sure the office, leasing areas, and model units are clean, ready and open for business
• Follows established company policies and those outlined in the Employee Handbook
• Maintains a professional courteous manner with all residents, vendors, contractors, and fellow employees
• Special projects and other responsibilities as assigned

Requirements:

• Minimum of 5 years' experience with apartment maintenance; will consider hotel maintenance, construction, or home repair in substitution
• Knowledge of appliance repair
• HVAC Certified
• Ability to communicate effectively with coworkers including the Property Manager, Regional Manager, Director of Property Management, Director of Maintenance, and residents
• Proven abilities and proficiency performing maintenance in all of the following areas: electrical, plumbing, appliance repair, carpentry, painting, cleaning, carpet repair & replacement and air conditioning repair
• Excellent customer service skills
• Valid driver’s license
• Basic safety knowledge (i.e., proper lifting techniques, etc.)
• Supervisory experience
• Sit, stand, walk, stoop, kneel, crouch or crawl
• Regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds with assistance.
• Other duties as assigned

Certification:

• EPA Universal Certification
• HVAC Certification

Job Type: Full-time

Pay: $26.00 - $29.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you willing and able to participate in a rotating 24-hour emergency maintenance on-call schedule?

Experience:

• Apartment Maintenance: 5 years (Required)
• HVAC: 3 years (Required)

License/Certification:

• EPA Certification (Required)
• CPO Certification (Preferred)

Ability to Commute:

• Petersburg, VA 23805 (Preferred)

Work Location: In person