Maison Metier Food and Beverage Supervisor

Job Description

Maison Métier is just steps from New Orleans' Magazine Street in the Warehouse District. Our eclectic neighborhood is known for an enticing mix of galleries, boutiques and restaurants, conveniently located near top attractions like the National WWII Museum and the French Quarter. With its stunning décor and exceptional location, our hotel provides easy access to the best of the city, blending heritage, culture and modern luxury for an unforgettable stay.

The Food & Beverage Supervisor assists in overseeing daily operations of restaurant, bar, and/or banquet areas. This role supports team members, ensures service standards are met, maintains cleanliness and organization, and contributes to delivering an exceptional guest experience.

MINIMUM REQUIREMENTS

Education

• High school diploma or equivalent required.
• Hospitality coursework or certifications preferred.

Experience

• Minimum 1–2 years of food and beverage experience.
• Prior supervisory or lead experience preferred.
• Experience in restaurant, bar, or banquet operations a plus.

Skills and Knowledge

• Strong leadership and communication abilities.
• Excellent customer service and problem-solving skills.
• Working knowledge of POS systems and cash-handling procedures.
• Understanding of food safety, sanitation standards, and alcohol service regulations.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong organizational and team coordination skills.
• Ability to work a flexible schedule, including nights, weekends, and holidays.

Job Duties and Responsibilities

• Supervise and support daily operations of assigned F&B outlet(s).
• Assist with training and onboarding new team members.
• Ensure service standards, cleanliness, and guest satisfaction targets are met.
• Monitor dining areas, bar stations, and service flow during peak periods.
• Assist with scheduling, breaks, and shift coverage as needed.
• Handle guest concerns promptly and professionally.
• Support inventory, ordering, and restocking processes.
• Ensure compliance with safety, sanitation, and alcohol service guidelines.
• Assist with opening and closing procedures.
• Perform additional duties as assigned by management.

Pay: From $18.75 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Work Location: In person