Managed Services AV Programmer

At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces – and it all starts with the people who make them possible. FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity.

The Control Systems Support Programmer is responsible for implementing and modifying advanced AV control system programs and DSP audio designs in alignment with project scopes of work and related documentation. This position requires independent programming skills, the ability to mentor associate programmers and field engineers, and certification in at least two control system platforms (e.g., Extron, Crestron, AMX, QSC). Programmers will demonstrate increased expertise in relevant back-end programming languages (e.g., C#, JavaScript, Python, or LUA) and front-end development skills (e.g., HTML5, CSS, and JavaScript).

What You’ll be Doing:
We are seeking a proactive and detail-oriented Control Systems Programmer to join our managed services team. This role involves contributing to the programming community and engaging with customers to deliver solutions that meet functional and operational requirements.
Independently implement and modify AV control system programs that meet system design specifications and operational requirements.

• Configure and test digital signal processors to ensure alignment with project goals.
• Troubleshoot and resolve programming issues for both new and legacy systems.
• Work with intuitive touch panel designs that align with customer branding and functionality requirements.
• Maintain high-quality programming standards, minimizing post-integration issues.
• Maintain project repositories using Git, ensuring proper use of feature branching, pull requests, and commits.

What You Bring to Assure Success:

• The Control Systems Support Programmer should have a minimum of 2-4 years of programming experience in AV control systems and hold certification in at least two control system platforms (e.g., Crestron, Extron, AMX, QSC).
• They must possess advanced knowledge of DSP setup and configuration, and proficiency in programming languages such as C#, JavaScript, Python, or LUA.
• Experience with front-end development technologies, including HTML5, CSS, and JavaScript, is essential.
• Strong customer communication and relationship skills are required, along with the ability to work independently and mentor junior team members.
• Additionally, candidates should have advanced troubleshooting skills for both legacy and modern AV systems.
• Certification in at least two control system platforms.
• Strong understanding of FORTÉ’s standard project flow processes and adherence to programming standards.
• Proven ability to independently implement and modify AV control system programs.
• Intermediate knowledge of DSP audio design and programming, including preset recall and advanced audio control.
• Ability to troubleshoot and resolve complex programming issues.
• Strong proficiency in touch panel UI design and development, ensuring user-friendly interfaces that align with customer branding and requirements.
• Effective communication and collaboration skills for working with design engineers, project managers, and customers.
• Active engagement in the programming community, contributing advanced examples and solutions.
• Strong attention to detail and problem-solving abilities.
• Proficient in Git and collaborative development workflows and creates and manages feature branches using Git flow.

Why Should You Apply?
At FORTÉ, your work matters, and it’s easy to see the impact you make. That’s because we’re 100% employee-owned, and everyone here has a stake in how we show up – for each other, our customers, and the future we’re building. You’ll join a team that values your strengths, supports your growth, and shares your commitment to doing work that moves people and organizations forward. With bold momentum and a clear mission, FORTÉ is a place where you can bring your best – and build what’s next.

The benefits of ownership
At FORTÉ, you're not just covered – you’re supported. Our employee-owners have access to a comprehensive benefits package designed to protect your health, grow your wealth, and help you do your best work.

Here’s a look at what we offer:

• Healthcare, vision & dental coverage to keep you and your family well
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for more control over your healthcare dollars
• Employer-paid life and disability insurance for added peace of mind
• 401(k) with company match to invest in your future
• Employee Stock Ownership Plan (ESOP) so you benefit directly from our shared success
• Tuition reimbursement and ongoing learning opportunities to support your growth
• Employer-paid employee assistance program to care for your physical, mental, and financial health
• Paid time off that helps you truly disconnect

FORTÉ is an equal opportunity employer, including individuals with disabilities and veterans.