Management Trainee - Customer Services

Position: Management Trainee – Customer Services Department

Company: Group Concorde

Location: Mumbai

About Us: Group Concorde is a leading aviation and cargo logistics company dedicated to providing exceptional customer service and innovative solutions to our clients. We prioritize growth, development, and fostering strong relationships with both our team members and clients.

Job Description: Group Concorde is currently hiring for the position of Management Trainee in the Customer Services Department. This role is perfect for fresh graduates or individuals looking to kickstart their career in sales. As a Management Trainee, you will undergo comprehensive training and development to equip you with the skills and knowledge necessary for a successful career in sales.

Key Responsibilities:

• Sales Training: Participate in intensive sales training programs to understand the company’s products, sales strategies, and market dynamics.
• Client Relationship Management: Learn and develop skills in managing and developing client relationships.
• Market Research: Conduct market research to identify new business opportunities and understand the competitive landscape.
• Sales Support: Assist the sales head and contribute to team efforts by preparing presentations, proposals, and reports.
• CRM Management: Learn to use and update Customer Relationship Management (CRM) systems to track sales activities and customer interactions.
• Lead Generation: Help generate new sales leads through various methods such as cold calling, networking, and attending industry events.
• Sales Reporting: Prepare and analyze sales reports to monitor progress towards targets and identify areas for improvement.
• Market Trends: Stay updated on market trends and provide support as needed.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Strong communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Eagerness to learn and a proactive attitude.
• Previous internship or work experience in sales or customer service is a plus.
• Analytical mindset and attention to detail.

What We Offer:

• Competitive salary ranging from 25,000 to 28,000 for freshers, with potential increases for candidates with experience. Salary ranges are negotiable based on qualifications and experience.
• Comprehensive training and mentorship from experienced sales professionals.
• Exposure to various aspects of the sales process and business development.
• Opportunity to work in a dynamic and growth-oriented company.
• Career growth opportunities within the company.
• Benefits package including employee discounts and perks.
• Dynamic and collaborative work environment.

Job Type: Full-time

Pay: ₹25,000.00 - ₹28,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person