Management Trainee - Desk Reviewer

Specialist - Insurance - P&C Claims

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
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Job Description

Inviting applications for the role of Desk Reviewer This position manages an inventory of managed repair program claim assignments. Communicates with contractors regarding status performs estimate reviews and supports client adjusters and insurers on insurance restoration water mitigation and structural work assignments. Responsibilities: - Manage a portfolio of active claims and the contractors working on those assignments. - Monitor assignments aging statuses and work product. - Daily follow-up regarding open items and communications. - Perform Quality Estimate reviews of Contractor estimates per client estimating guidelines. - Communicate with Contractors regarding clarifications and required changes. - Interact with Client Adjusters providing process and technical support. - Use tracking systems to manage activity. - Assist with periodic special projects. - Interact with Claim Manager regarding activity questions training and all position needs. - Provide input to company regarding contractor performance.

Qualifications

Bachelors - Actuarial Science, Bachelors - Economics, Bachelors - Finance, Bachelors - Risk Management and Insurance, Masters - Statistics

Certifications

Associate in Claims (AIC) - The Institutes (USA)The Institutes (USA), Certified Fraud Examiner (CFE) - ACFEACFE, Certified Insurance Counselor (CIC) - American Academy of Professional Coders (AAPC)American Academy of Professional Coders (AAPC), Chartered Property Casualty Underwriter (CPCU) - Insurance Institute of America (IIA)Insurance Institute of America (IIA)

Required Skills

Claims Management, Insurance, Property & Casualty Insurance, Quality Assurance (QA), Regulatory Affair Management, Reinsurance

Language

English

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Insurance - P&C Claims

Remote Type -

Office

Work Shift -

Day Job (United States of America)

The approximate annual base compensation range for this position is:

The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.