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Building Service 32BJ Benefit Funds

Manager, Accounts Payable

Job Code
F1826AC

Department Name
Accounting

Reports To
Director, Finance Operations

FLSA Status
Exempt

Union Code
N/A

Management
Yes

About Us:

Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 185,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues.

The Funds oversees and manages $11 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people.

32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more.

Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A

Job Summary:

Under the supervision of the Director, Finance & Operations, the Manager, Accounts Payable (Procureto-Pay "P2P") leads end-to-end AP and purchasing execution to ensure timely, accurate, and wellcontrolled processing of vendor invoices, payments, and vendor master data. The role owns the full P2P lifecycle— from requisition and PO creation through invoice processing, approvals, payment execution, tax reporting, and month-end close—while enforcing policy compliance, strengthening internal controls, and driving operational improvements. This role oversees Accounts Payable (AP) service delivery and acts as the primary escalation point for vendor and internal stakeholder issues.

Essential Duties and Responsibilities:

Essential Duties and Responsibilities:

Procure-to-Pay Operations (End-to-End)

Own the full P2P lifecycle: requisition-to-PO, invoice intake, matching (2-way/3-way as applicable), approvals, payment processing, vendor maintenance, and AP close.

Enforce purchasing and AP policies, including approval thresholds, PO compliance, spend governance, and documentation requirements.

Oversee vendor onboarding and maintenance, ensuring accuracy of vendor setup, payment terms, tax attributes, and required compliance documentation.

Manage exceptions and standardized subprocesses (holds, credit memos, disputes, vendor inquiries, reconciliations) with clear audit trails and timely resolution.

Team Leadership & Service Delivery

Lead, coach, and develop a five-person AP team; assign workload, set expectations, and support skill development across P2P workflows.

Define, track, and improve service performance through SLAs/KPIs (cycle times, backlog

aging, match/exception rates, vendor responsiveness).

Serve as the operational escalation point for invoice, vendor, and payment issues; partner closely with Procurement, Accounting, Tax, and IT.

Controls, Compliance, Audit & Tax

Maintain strong internal controls across vendor master, invoice approvals, segregation of duties, and payment governance.

Ensure compliance with procurement thresholds, audit requirements, and risk management practices embedded in policy and procedures.

Oversee vendor tax compliance and reporting (e.g., 1099/1042), including accuracy of tax coding and vendor classification.

ERP, Systems & Process Excellence

Serve as AP system owner for ERP workflows (D365 F&O preferred), including troubleshooting, workflow monitoring, user support, and coordination with IT.

Drive continuous improvement through standardization and automation (workflow hygiene, dashboarding, document management, exception reduction).

Partner with Procurement on category strategies, contract compliance, and catalog enablement to improve PO adoption and spend visibility.

Financial Close & Reporting

Lead monthly AP close activities: accruals, reconciliations, clearing accounts, and required close support schedules.

Deliver AP reporting (aging, accrual schedules, exceptions, spend analytics) and provide audit support as needed.

Qualifications (Competencies):

Required Qualifications
- Bachelor’s degree in Accounting, Finance, Business Administration, Supply Chain, or a related field (or equivalent experience).
- 7+ years of Accounts Payable (AP)) / Procure-to-Pay (P2P) operations experience required.
- Hands-on experience with Microsoft Dynamics 365 Finance & Operations, Oracle Payables, or Coupa (D365 F&O strongly preferred).
- Prior people-management experience (ideally 3–7 direct reports).
- Strong knowledge of invoice-to-pay controls, matching, exception management, vendor governance, and AP close.
- Working knowledge of tax reporting and vendor compliance (e.g., 1099/1042).
- Strong communication skills and the ability to partner effectively across Finance, Procurement, and IT.
Preferred Qualifications
- Experience in multi-entity, fund-based, or highly regulated environments.
- Track record of P2P transformation (automation, controls strengthening, policy adoption, service model redesign).
- Familiarity with indirect procurement policy frameworks and enterprise purchasing governance.

Soft Skills (Interpersonal Skills):

Success Profile
- Hands-on operator who leads through execution.
- Control-minded and audit-ready without slowing the business.
- Service-oriented partner to internal stakeholders.
- Strong analytical and root-cause problem solver.
- Clear communicator who drives alignment and accountability.
- Sound judgement skills with the ability to balance service delivery with internal controls, policy adherence, and regulatory requirements.
- Continuous improvement mindset with adaptability to change.

Education:

Bachelor’s degree in Accounting, Finance, Business Administration, Supply Chain, or a related field (or equivalent experience).

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling
Over 2/3 of the time: Talking or Hearing
100% of the time: Using Hands

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.

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