Manager, Case Management

Company Summary:

Affinity Residential Care is a Bloomington-based organization working to holistically enhance the quality of life for people in our community with mental and physical disabilities. We provide a variety of services meant to help the people we serve reach their greatest potential.

Job Summary:

Affinity Care MN is seeking a mission-driven Manager of Case Management (MCM) to lead a team of Case Managers. The MCM will provide strategic leadership, enhance employee retention, and foster strong relationships with internal and external stakeholders while ensuring high-quality, compliant service delivery.

Job Responsibilities:

• Oversee Waiver Case Managers working with program participants, setting performance standards, and tracking progress toward goals.
• Coach and develop Waiver Case Managers to meet goals and benchmarks.
• Develop and implement strategies to improve team productivity, efficiency, and service delivery.
• Create and maintain retention and engagement systems to address team concerns and support staff growth.
• Serve as a subject matter expert, ensuring high-quality, compliant services.
• Hire, review, and terminate direct reports according to organizational policies.
• Plan, coordinate, and lead team meetings with attention to engagement and collaboration.
• Ensure accurate documentation and timely billing for services, maintaining compliance with best practices.
• Manage budgets and expenses, ensuring adherence to staffing and spending expectations.

Job Qualifications:

• Bachelor’s Degree in Social Work, Human Services, Psychology, or a related field.
• Minimum of two years of supervisory or leadership experience.
• Minimum of two years of experience in waivered case management.
• Proficiency with Microsoft Office, Google Workspace, and care-related software platforms.

We are an equal opportunity employer. If you are interested in the position, please submit your resume to be considered. Thank you!

Job Type: Full-time

Pay: $60,000.00 - $67,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• Bachelor's (Preferred)

Ability to Commute:

• Bloomington, MN 55420 (Preferred)

Work Location: In person