Manager - Communications Consultancy

Overview

• Managing the day-to-day client relationship and communications between the agency and the current clients.
• Support the Associate Business Director / Business Director to develop and produce effective communication strategies for clients, in line with their business objectives and marketing requirements.
• Collaborate with cross-functional teams (from the agency and/or from the group) across multiple clients/projects in a fast-paced atmosphere to ensure cohesive and efficient campaigns
• Monitor closely the communication trends and in charge of competitive audit/reports
• Identifying new business opportunities with current clients while managing allocated resource teams.
• Supervise, inspire and guide the executive team members

Main Tasks

Technical & Product

• Strong understanding of the advertising and media industries and the role of communication strategy within them.
• Maintain a solid understanding of client’s business (industry, market, product) and their competitors and be able to transform key learnings into strategic inputs
• Develop an excellent daily client relationship and foster consulting opportunities wherever possible
• In-depth knowledge of agency capabilities, processes, and tools

Business Acumen & Operational Efficiency

• Manage the day-to-day relationship with our internal & external teams
• Ensure that all key supporting assets are consistently up-to-date and driving a productive outcome (agendas, contact reports delivered timeously with key deliverables and then drive out those deliverables to the agreed timings)
• Oversee and run team status meetings to align internal and external stakeholders on priorities and goals of each meeting/project
• Manage expectations, time, and quality standards, and secure agreement of clients and team members with strong attention to details
• Demonstrate ownership and confident management of multi-projects for multiple clients on multiple markets - as well as internal stakeholders
• Work together with your full team across Traffic, Strategy, Content Marketing, Creative, Production, Development, etc. to deliver high quality work
• Good understanding of the production ecosystem, milestones and requirements
• Seamlessly manage multiple stakeholders across multiple clients/markets under the guidance of your Business Lead / Business Director / Associate Business Director

Innovative & Analytical Mindset

• Take full ownership of every job that comes through you – and ensure that every job is measured against client requirements, agreed strategy and on-brand
• Demonstrate logical thinking when describing client issues: quickly identifying problems to be solved during daily operation & projects, and subsequently to come up with smart solutions for them
• Communicate complex topics in a concise approach with excellence, maturity and intent when writing or speaking
• Write briefs with full clarity on all requirements and inspire strategy, creative, production, development to do great work
• Challenge yourself and the team (direct line report and partners – strategy, creative, production) on coming up with innovative ideas that address brand and business objectives
• Good financial understanding of budgeting and estimating

Qualifications

• Bachelor's degree in marketing advertising, or a related field
• Minimum of 5 years of experience, preferably within an experience in communication, digital or media agency, could also come from marketing/client side