Manager, Corporate Account Management

Why Work For Us

Grubhub, part of Wonder Group Inc, is all about connecting hungry diners with our network of over 375,000 merchants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!

About The Role:

The Grubhub Corporate team is looking for a dynamic, sales-driven leader to manage and inspire a high-performing team of Client Success Managers supporting both SMB and Enterprise accounts. In this role, you’ll oversee 6–12 individual contributors who manage fast-growing businesses with multimillion-dollar meal program budgets. We’re seeking a sales-minded manager who thrives at the intersection of relationship building and revenue growth. You’ll coach your team on consultative upselling and cross-selling, develop playbooks for driving account expansion, and partner with clients on strategic initiatives like promotions and service innovation.

The Impact You’ll Make

• Own a revenue goal for your team and drive consistent achievement through strategic planning, coaching, and accountability.
• Lead a team of Customer Success Managers focused on retention, growth, and expansion of existing client accounts.
• Build scalable account management strategies that balance protecting existing revenue with driving upsell and cross-sell opportunities.
• Act as an escalation point in client challenges, supporting resolution and strengthening long-term partnerships.
• Partner cross-functionally with Sales, Product, and Marketing to align priorities, influence roadmaps, and deliver client-driven growth initiatives.
• Develop talent: hire, coach, and retain top performers, building a team culture rooted in accountability, growth, and results.
• Provide visibility to senior leadership on performance, risks, and opportunities through regular reporting and business reviews.

What You’ll Bring

• 3+ years managing Account Management, Customer Success, or Sales teams in a high-growth environment.
• 10+ years overall experience in account management, customer success, or farmer-style sales.
• Proven track record of hitting and exceeding team revenue targets in retention/expansion roles.
• Experience hiring and developing talent to thrive in dynamic, high-growth settings.
• Strong Salesforce (or equivalent CRM) expertise in pipeline management and KPI tracking.
• Executive presence with excellent communication skills for client negotiations, team leadership, and cross-functional influence.
• Resilient, action-oriented leader who thrives in fast-moving, high-growth businesses.
• Proven ability to shape team culture and lead through growth and change, creating an environment where CSMs can thrive and exceed goals.
• Bachelor’s degree required

Chicago: $96,000- $120,000 (base) $120,000 - $150,000 (TTC)

Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.

And Of Course, Perks!

• PTO. Grubhub employees enjoy a generous amount of time to recharge.
• Health and Wellness. Excellent medical, dental and vision benefits, 401k, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
• Free Meals. Our employees get a weekly Grubhub credit to enjoy.
• Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Fund . Employees are also given paid time off each year to support the causes that are important to them.