stc bahrain

<div> Job Objective: Define and drive the implementation of Cybersecurity Services strategic initiatives, products and plans in alignment with Business Products &amp; Solutions department's business plan and strategy. Lead improvement initiatives to deliver customized solutions that contribute to the growth to increase sales and revenue across the Business sector.
 Job Specifications: Strategic Contribution
<ul>
<li>Contribute to the development and execution of the Business Products &amp; Solutions department's strategy and objectives to support growth in the Business sector.</li>
<li>Develop and lead the execution of strategic plans to implement stc BH's Cybersecurity plan.</li>
<li>Lead and control departmental activities to safeguard alignment with stc Bahrain's business goals and performance targets.</li>
</ul>
<ul>
<li>Guide the preparation and monitoring of the Cybersecurity Services business plans and annual budget, in line with the company's objectives.</li>
<li>Control expenditure against approved functional budget on a regular basis and investigate and reconcile any significant variances to ensure effective cost control.</li>
</ul>
Business Products &amp; Solutions - Cybersecurity
<ul>
<li>Supervise and lead Cybersecurity portfolio, revenues, and profitability to ensure its alignment with the Business sector's business needs, strategic objectives, and sales targets.</li>
</ul>
<ul>
<li>Grow Cybersecurity service portfolio with additional products and features to enable expansion of subscriber base in Business sector.</li>
<li>Analyse key market trends, offerings, customer needs, and competitive landscape to define potential opportunities or threats in the market and devise plans to address accordingly.</li>
<li>Lead the development of Cybersecurity roadmap, identify partnership requirements, and support the Business Products &amp; Solutions department in achieving short and long-term business objectives.</li>
<li>Lead Cybersecurity Services implementation plans including the development and activation of the required products and services (including bundled services) to support the defined strategy by stc BH.</li>
<li>Oversee the Security Operating Centre activities to safeguard its adherence to SLA's and quality standards.</li>
<li>Lead Cybersecurity service commercial launch in coordination with technical, commercial, and regulatory stakeholders.</li>
<li>Propose and lead the management of promotional activities for Cybersecurity Services to maximize sales and revenue for the Business Products &amp; Solutions department.</li>
<li>Approve Cybersecurity BTL offers which are provided by both CVM &amp; Analytics to make a valuable contribution to increasing sales and revenue.</li>
<li>Define product requirements and successfully transfer functional and technical analysis to relevant technical and sales teams and ensure alignment with Business Products &amp; Solutions.</li>
<li>Work closely with internal stakeholders and business units to stay well-informed of planned changes to technologies, working practices, and business activities that could have an impact on stc BH's cybersecurity or risk profile.</li>
<li>Set plans to ensure customer journey is streamlined across different products and offerings including the development of customer satisfaction surveys and coordinating the development of feedback mechanisms.</li>
<li>Define quality services, procedures, and SLAs and ensure adherence to set standards.</li>
</ul>
Collaboration and cross boundary
<ul>
<li>Coordinate with Sales and Business Operations to effectively prepare support material / guidelines for sales and customer service agents.</li>

<li>Collaborate with pre-sales to develop preliminary solutions and feasibility assessments for potential projects and/or clients.</li>
<li>Promote cooperation with Planning &amp; Performance and CVM &amp; Analytics teams to acquire relevant insights for designing the value proposition of Cybersecurity Services.</li>
<li>Liaise with Marketing to successfully support the development of Cybersecurity service communications plans and briefs.</li>
<li>Collaborate with specialized partners in the development of Cybersecurity services to contribute to the growth and success of the department.</li>
<li>Coordinate with Tech&amp;Ops on the development of Cybersecurity services and products and management of the security operations centre.</li>
</ul>
People Management
<ul>
<li>Provide effective leadership Lead across the Cybersecurity Services section team, by setting individual objectives, reviewing performance, and fostering a culture of innovation and growth.</li>
<li>Ensure high level of employee engagement and capability development by providing on-going feedback and coaching team members.</li>
</ul>
<ul>
<li>Coordinate the department's unit's activities and manage team scheduling to ensure that all work is carried out efficiently, in line with the annual business plans, policies and procedures.</li>
<li>Assist in the development of the workforce plan and staff hiring, performance management and training activities to attract, develop and retain talent for the Cybersecurity Services section.</li>
</ul>
Change management and continuous improvement
<ul>
<li>Lead the identification of opportunities for continuous improvement of the function's systems, processes, and practices considering international best practices, improvement of business processes and cost optimization.</li>
<li>Approve functional change plans with a focus on leading strategic innovation by developing new solutions or improving existing ones to drive change, meet future digitalization needs and support company's growth.</li>
<li>Research relevant regional and global market trends to stay up to date with best practices and drive relevant initiatives for improvements.</li>
<li>Develop and maintain robust disaster recovery plans to ensure business continuity in case of unforeseen events or disruptions.</li>
</ul>
Reporting and compliance
<ul>
<li>Ensure that all functional reports are prepared timely and accurately and meet stc Bahrain's organizational requirements, in adherence to the company's policies and quality standards.</li>
<li>Ensure compliance to all policies and procedures, as well as to controls related to quality, health, safety, environmental management, guaranteeing employee and assets safety and legislative compliance.</li>
</ul> Qualification &amp; Experience: Minimum requirement:
<ul>
<li>Bachelor's degree in Business Administration, Engineering, IT, or any other relevant field.</li>
<li>Proficiency in English language</li>
</ul>
Preferred:
Master's degree in Business Administration, Engineering, IT, or any other relevant field.
Minimum 9 years of relevant experience, with at least 6 years in a leadership position, ideally in the Cybersecurity space.
</div> This job has been sourced from an external job board. More jobs on https://www.qureos.com/

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