Manager, Digital (Website & App)

Description:

Do you live and breathe fútbol, digital storytelling, and fan engagement? At Inter Miami CF, we’re searching for a Manager, Digital (Website & App) who will report to the Sr. Director of Digital Marketing and oversees the Club’s digital platforms with a focus on website and app performance, user experience, and innovation. This role is responsible for driving the effectiveness, usability, and optimization of the Club’s owned digital channels, ensuring they deliver best-in-class experiences for fans, partners, and stakeholders. The Manager will supervise one Digital Coordinator and collaborate cross-functionally to align digital strategies with brand and business objectives.

Essential Duties & Responsibilities:

• Lead the daily management, performance monitoring, and continuous improvement of the Club’s website and mobile app.
• Drive initiatives to revamp and optimize the fan digital experience, ensuring platforms are user-friendly, accessible, and performance-driven.
• Partner with internal teams (marketing, partnerships, ticketing, communications, IT) to align digital priorities with business goals.
• Oversee content integration on the website/app in collaboration with content teams, ensuring brand consistency and seamless delivery.
• Manage platform enhancements, troubleshooting, and vendor relationships related to website and app development.
• Track, analyze, and report on digital performance metrics (traffic, engagement, conversion, retention) to inform decision-making and ROI.
• Stay ahead of emerging digital trends, technologies, and best practices to ensure the Club’s platforms remain innovative and competitive.
• Support digital activations tied to marketing campaigns, ticket sales, and partnership initiatives.
• Provide leadership, guidance, and professional development to the Digital Coordinator.
• Perform other duties as assigned.

Requirements:

• Bachelor’s degree in Digital Media, Marketing, Mass Communication, Journalism, or a related field preferred.
• 4–6 years of relevant experience managing websites and/or mobile apps; sports/entertainment industry experience strongly preferred.
• Proven experience with content optimization, UX digital performance tracking, and analytics tools (e.g., Google Analytics, Adobe Analytics).
• Strong project management skills with the ability to manage timelines, vendors, and cross-functional teams.
• Knowledge of CMS platforms, app management systems, and web development fundamentals.
• Data-driven mindset with the ability to translate insights into actionable improvements.
• Strong leadership abilities with experience managing direct reports.
• Familiarity with CRM, ticketing integrations, and digital fan engagement tools is a plus.
• Bilingual (English and Spanish) fluency is a plus.
• Ability to work flexible hours, including evenings, weekends, and holidays as required.

Compensation:

• Inter Miami CF offers a competitive compensation package, medical, dental, vision, disability insurance, life insurance and 401k retirement plan.

Applicants must have permanent authorization to work in the U.S. at the time of application. Please note that we are unable to provide visa sponsorship now or in the future, so candidates must already possess work authorization and not require employer sponsorship.

All applicants must pass a pre-employment background check.

Inter Miami CF is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law.