Manager, Food and Beverage

Find Your Future in Paradise!

Catalina Island Company welcomes all guests and visitors to our very special island. Beyond being warm and courteous, our exceptional team members are knowledgeable and helpful - anticipating and personalizing their service on an individualized basis.

We seek individuals like YOU to create the finest personal service and extraordinary experiences for our guests.

WHY CATALINA ISLAND COMPANY?

The Catalina Island Company offers more than just a workplace – it is a destination for service, adventure and inspiration!

In 1919, chewing gum entrepreneur William Wrigley Jr. bought nearly every share of the Santa Catalina Island Company until he owned a controlling interest. He then invested millions in his vision to create a "playground for all" on Catalina Island, building infrastructure, a reservoir, Hotel Atwater, Bird Park, and other attractions. In 1921, he made Avalon the Spring Training home of his beloved Chicago Cub’s, building the Catalina Country Club to house the team’s lockers and provide a gathering place for players. The team continued to train on the island until 1951. In 1929, Wrigley built the iconic Catalina Casino, which boasts the world’s largest circular ballroom and the first theatre designed and built to show talking motion pictures. During World War II, the island served as a military training facility and was closed to tourists. The island was a popular spot with Hollywood's elite during the 1930s, 40s, and 50s. It also became a popular location for production companies to shoot movies. More than 500 films, documentaries, commercials, and TV shows have been shot in and around Catalina over the years, especially in Two Harbors on the island's west end. To this day, descendants of William Wrigley Jr. still own the Catalina Island Company and carry on his vision to create a world-class island resort.

We are a welcoming community that believes in fostering a positive, team-oriented atmosphere where every team member plays a part in creating unforgettable memories for our guests. Join a team that is as vibrant, dynamic, and unique as the island itself!

JOB SUMMARY
This role is responsible to manage the day-to-day operations of the Harbor Reef Restaurant.

This role requires a hands-on, highly organized hospitality leader who can balance strategic oversight with daily operational execution while maintaining brand standards, driving profitability, and developing high-performing teams.

JOB RESPONSIBILITIES
Job duties include, but are not limited to:

• Ensure customer needs are fulfilled, and their dining experience is as pleasurable as possible. Respond to guest feedback regarding their dining experience. Develop processes to maintain quality of service to ensure guests are provided with efficient and effective service on a consistent basis to increase guest satisfaction

• Monitor progress toward achieving unit goals and provide staff with support, coaching and encouragement necessary to achieve business goals

• Interface with culinary team for implementation of menus, pricing and daily specials. Ensure new items, submenus and menu updates are entered into the POS system.

• Implement and conduct daily service line-ups with front of house staff to share information and communicate expectations for the day

• Responsible for day to day supervision of all front of house employees.

• Involved recruitment and onboarding process, hiring, and employee training and development. Ensure employees are routinely trained on restaurant promotions and other product offers throughout the Company so information can be shared with guests

• Assist staff with job functions as needed to ensure optimum service to all guests

• Monitor overall performance of the team, identify problem areas and take corrective action as necessary. Maintain a team-oriented work environment.

• Produce/maintain weekly work schedules and input daily and weekly payroll entries as needed

• Ensure professional attitude, appearance and proper apparel standards are met.

• Oversee the planning and the execution of special events and promotions for the restaurant

• Work with the sales team to accommodate special group and VIP bookings

• Monitor and maintain proper inventory levels for front of house supplies

• Ensure profit margin targets are achieved.

• Monitor and control expenses for beverage costs, labor, and restaurant supplies

• Assist with monthly sales forecast

• Attend F & B meetings and help identify strategies to generate revenue and promote business growth

• Responsible for all health and safety and ensuring policies are adhered to at all times.

• Responsible for all risk assessments within the outlet

• Ensure that the team is aware of their responsibility in respect to prevention and action in the event of fire, earthquakes and other natural disasters in accordance with the department’s safety plans and current legislation

• Development and maintenance of all department control procedures

• Be fully conversant with current legislation and licensing laws ensuring that this is communicated throughout the department. Maintain an in-depth understanding of all federal, state and local sanitary, safety and health standards

• Oversee the completion of the required daily & weekly reports

• Participate in regular food tastings and in conjunction with the Executive Chef ensure that the food offer is of a consistently high standard

• Works directly with the Marketing & Sales Departments to enhance the advertising, marketing and coordination of any special events or functions

• Support the QA program

• Other duties as assigned

QUALIFICATIONS

• Minimum 3-5 years of restaurant management experience

• Proven experience managing full-service restaurants with significant food and beverage volume

• Strong working knowledge of California labor laws, health codes, and alcohol service regulations

• Proven track record of driving guest satisfaction and operational excellence

• Financial acumen, with experience managing budgets, labor costs, and revenue management

• Excellent leadership, communication, and interpersonal skills

• Strong understanding in Beverage knowledge including craft cocktails and wine, with Sommelier certification preferred

• Proficiency in Microsoft Office, POS systems and inventory management

• California Food Handlers Certificate (completion at time of hire)

• RBS (Responsible Beverage Service) Certificate (completion at time of hire)

DETAILS
Position Type: Seasonal

HOUSING

The Catalina Island Company offers housing as an option for eligible employees at a subsidized rate. Employees are responsible for paying a portion of the housing cost, typically deducted through payroll.

PAY TRANSPARENCY

The pay scale for this position ranges between $70,304-$72,000 annually, determined based on skill set and experience.

WORK ENVIRONMENT/ PHYSICAL REQUIREMENTS

This position works in a busy restaurant environment that can be warm, noisy, and fast-paced. This role involves indoor and outdoor environments. Must be comfortable and able to stand for up to 6-8 hours per day. Must be able to lift up to 40 lbs. Requires dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, management and team.

SCHEDULE

This position requires a flexible schedule, with rotating weekday and weekend shifts, including day, night, and holiday hours.

LIFE ON CATALINA ISLAND

• A fast paced, exciting work environment with upward mobility and growth opportunities.

• Meet and engage with people from all over the country and world!
  
  

COMPANY PERKS

• Employee discounts and perks – restaurant, hotels and activities.

• Beautiful island views and a summer of adventure!
  

BEING YOU AT CATALINA ISLAND COMPANY:
We are inclusive of, celebrate our differences, and welcome a broad range of perspectives and ideas without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

We welcome applications from people with disabilities and provide reasonable accommodations as needed for our candidates. Please discuss this with our Talent Acquisition team during our selection process.