Manager, Human Resources Operations

Summary:

The Manager, HR Operations will be responsible for driving the efficiency, scalability, and excellence of our HR operations function. As part of a global HR Operations team, lead key HR operational processes including benefits administration, leave management, onboarding, and HR data management, with a strong focus on automation, analytics, and process improvement. You will lead and develop a high-performing HR operations team, ensuring best-in-class employee experience and operational excellence as we scale.

Key Responsibilities

Leadership & Team Development

• Lead, mentor, and develop a high-performing HR operations team.
• Foster a culture of continuous improvement, collaboration, and innovation.
• Drive team engagement, capability building, and career development.

HR Operations Management

• Oversee end-to-end HR operations, including benefits administration, leave and accommodation management, onboarding, and employee data management.
• Ensure policies and processes comply with US federal, state, and local regulations as well as global company policies.
• Partner with global HR, payroll, and other cross functional teams to ensure seamless HR processes.

Communication & Employee Support

• Clearly communicate HR policies, programs, and processes to employees at all levels, ensuring understanding and accessibility.
• Develop and deliver employee-facing resources, trainings, and FAQs to support HR initiatives and promote transparency.
• Serve as an escalation point for complex employee inquiries, providing expert guidance and support.

Process Improvement & Automation

• Identify, design, and implement scalable HR processes.
• Leverage Workday and other technologies to drive automation and efficiency.
• Initiate HR operations projects and solutions focused on process optimization.

Data Management & Analytics

• Ensure the integrity, security, and accuracy of employee data.
• Develop and manage HR metrics, dashboards, and analytics to inform decision-making.
• Provide insights and recommendations to senior leadership on HR trends and opportunities.

Minimum qualifications:

A bachelor's degree and 7 years of professional work experience (or equivalent experience) is required. 2 years management experience is required.

Additional qualifications:

• Demonstrated experience in benefits administration, leave management, onboarding, and HR data management.
• 5+ years of people management is required
• Proven success in leading, developing, and scaling HR operations teams.
• Strong analytical skills with a data-driven approach to problem-solving.
• Expertise in HR systems, particularly Workday; experience with automation and process improvement tools.
• Experience driving automation and leveraging technology in HR operations.
• Excellent communication and project management skills.
• In-depth knowledge of US employment law and HR compliance.

Salary range: 124,400 - 211,500 USD

Salary range shown is inclusive of target commission for staff in eligible roles. In addition, MathWorks offers benefits and a quarterly bonus program. Individual compensation is determined by a candidate's skills, experience, and qualifications.