Manager In Training-Front Desk Staff

Monday - Thursday

12:00p-8p

Friday: 12p-8p (Nov-Mar)

9-a-5p (Apr-Oct)

Essential Duties and Responsibilities

● Enthusiastically greets each member and guest promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym.

● Provides security and control to the front door and pro shop area of the facility.

● Personally check each member into the gym using the proper check-in procedures.

● Monitor check-ins to identify delinquent accounts

● Register all guests into the gym using proper registration procedures.

● Ensures that guests and appointments are directed to the appropriate fitness

consultant in a prompt, professional manner.

● Answers phone calls by the third ring in a professional and courteous manner and

uses proper phone greeting techniques.

● Addresses caller’s requests and/or takes appropriate messages noting caller’s

name.

● Complete assigned cleaning lists with satisfactory quality

● Responds immediately to member requests, inquiries and concerns.

● Maintain a neat appearance and wear proper uniform attire with name tag while on duty.

● Remains active on Basecamp software to remain keenly aware of important

information and activities happening in the club.

● Reserves time/makes appointments for special classes or other activities sponsored by the gym.

● Processes retail, meal and shake sales.

● Attends all staff meetings as directed.

● Cleans and maintains the front desk area according to BFit standards.

● Responsible for gym walk-thru and resets, as designated.

● Logs all maintenance concerns that are reported.

● Follows and reports any safety concerns.

● Notifies management of gym incidents that require incident reports.

● Works when scheduled and adheres to company attendance policies.

● Performs other reasonable work assignments as directed by management to include

but not limited to cleaning and picking up of weights.

Qualifications

● High school diploma or equivalent required.

● Excellent customer service skills are required.

● Ability to communicate effectively with both staff and members.

● Ability to communicate effectively verbally, non-verbally and in writing is required

● Understanding of basic accounting principles is required.

● Understanding of basic cash processing procedures is required.

● Functional computer skills are required.

● Ability to multitask.

● Must be able to work a flexible work schedule to include holidays and weekends.

● Must be able to lift 25 lbs repeatedly and stand for extended periods of time

● Comply with all BFit policies and procedures

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Benefits:

• 401(k) matching
• Employee assistance program
• Employee discount
• Life insurance
• Retirement plan

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Evansville, IN 47715 (Required)

Ability to Relocate:

• Evansville, IN 47715: Relocate before starting work (Required)

Work Location: In person