Manager, National Account -Ecommerce & Retail - REMOTE

About the Role: The National Account Manager – Ecommerce & Retail is responsible for managing and growing Ubique Group’s strategic ecommerce accounts, including but not limited to, Home Depot Online, Lowes.com, and AAFES—while also spearheading expansion into new channels, including Club (Sam’s Club, Costco) and brick-and-mortar Home Depot.

This role requires a unique blend of ecommerce operational expertise, strategic sales capability, and relationship management. The National Account Manager will drive sales performance within existing accounts, develop business cases for expanded assortments, negotiate promotional programs, and build strong partnerships with retail merchant teams. At the same time, they will proactively pursue new retail relationships and open incremental revenue channels aligned with Ubique Group’s category strengths.

A successful candidate is highly self-directed, entrepreneurial, and comfortable operating with limited structure. They bring strong data literacy, excellent communication skills, and the ability to convert insights into compelling sales strategies. This role offers significant autonomy and visibility, with a direct impact on the company’s retail footprint and revenue growth.

Key Responsibilities:

Account Management & Growth

• Act as the primary point of contact for Home Depot Online, Lowes.com, and AAFES, managing all aspects of the customer relationship.
• Develop and execute account-specific growth strategies, including item expansion, promotional programs, content optimization, and category positioning.
• Conduct regular business reviews, present performance insights, competitive analysis, and strategic recommendations to retail partners.
• Navigate retailer systems and processes for item setup, compliance, promotions, and forecasting.

Retail Expansion & Channel Development

• Lead Ubique Group’s entry into Sam’s Club, Costco, and other club or specialty retail channels—identifying opportunities, preparing proposals, and establishing partnerships.
• Develop the roadmap for achieving brick-and-mortar placement at Home Depot, including line review readiness, assortment strategy, and merchant relationship development.
• Evaluate potential new retail channels and create compelling pitches based on category trends and retailer needs.

Promotional Planning & Sales Strategy

• Collaborate with internal pricing and ecommerce teams to build promotional recommendations that meet retailer expectations and internal margin targets.
• Negotiate promotional opportunities and seasonal programs with retail buyers and merchant teams.
• Analyze promotional performance and recommend optimizations for future cycles.

Cross-Functional Collaboration

• Partner with supply chain, forecasting, and operations teams to ensure in-stock performance and meet retailer service requirements.
• Work with marketing and content teams to ensure product pages meet retail excellence standards, including imagery, copy, attributes, and enhanced content.
• Align on inventory planning, new product launches, and category expansion initiatives with internal stakeholders.

Business Analysis & Reporting

• Review weekly performance and maintain accurate forecasts for each account.
• Analyze sales trends, consumer insights, and competitor behavior to identify risks and opportunities.
• Prepare internal reports and retailer presentations that effectively communicate performance and strategy.

Leadership & Work Style

• Operate with a high degree of autonomy, managing priorities across multiple accounts and projects.
• Build and maintain strong, trust-based relationships with retail partners and internal teams.
• Bring a proactive, growth-oriented mindset and the ability to thrive in a fast-moving, evolving environment.

Qualifications:

Required

• Bachelor’s degree in business, Marketing, Sales, or related field.
• 5+ years of ecommerce or retail account management experience, ideally with Home Depot, Lowe’s, or other major big-box retailers.
• Strong track record of revenue growth, promotional execution, and account ownership.
• Experience with retailer portals (THD Supplier Hub, Lowe’s DART/Item Setup, AAFES systems, or similar).
• Proven ability to develop new business and open new retail accounts.
• Exceptional relationship building, negotiation, and communication skills.
• Strong analytical and technical skills, including proficiency with Excel/Sheets for forecasting and sales analysis.
• Ability to operate independently and thrive with minimal structure or supervision.

Preferred

• Experience with Club accounts (Sam’s Club, Costco, BJ’s).
• Experience gaining in-store placement at major retailers, particularly Home Depot.
• Knowledge of margin structures, vendor compliance, and logistics requirements.
• Strong understanding of ecommerce merchandising, digital shelf optimization, and retail media.

Benefits:

We offer a competitive benefit package that includes:

• Major medical, dental, and vision benefits available day one no waiting period
• Company-paid life insurance and employee assistance program for all employees
• 401K with company match
• Employee discount on Ubique Group products
• Free office chair for remote employees
• Employee-led organization Ubique Cares engages in monthly and quarterly employee engagement activities packed with fun and giveaways!
• Ubique Group offers 10 paid holidays plus 1 floating holiday per year and up to 18 Accrued PTO days per year

D/V/F/M EOE