Manager of Marketing and Communications

About Us
PCV is a nonprofit community development investor that supports small business entrepreneurs and their communities to build economic mobility through the power of inclusive entrepreneurship and a good quality job. We work side-by-side with small business leaders through our unique integrated model: combining impact-first Restorative Capital and Pro Bono Business Advising with our Good Jobs Innovation Lab that propels thriving communities with equitable jobs, climate outcomes, uplifts and amplifies their voices and needs through research and policy advocacy.

The Role
Are you a strategic storyteller passionate about advancing economic opportunity in local communities? Do you bring a marketing mindset to amplifying mission-driven impact across audiences and platforms? If so, join Pacific Community Ventures (PCV), a nonprofit community investor that unlocks economic opportunity and climate resilience for small business owners and workers. Through affordable capital, pro bono business advising, and ethical technology and AI, we partner with entrepreneurs to grow, hire, and prosper.

PCV seeks a creative and mission-driven Manager of Marketing and Communications to lead our marketing and communications work. This role oversees communications staff and contractors, driving integrated marketing strategies that strengthen PCV’s brand, grow awareness, and demonstrate impact across digital, web, and social platforms. Ideal candidates bring strong project management, writing and editing skills, strategic marketing and communications experience, and hands-on familiarity with basic design, website management, and social media. The role requires timely, responsive execution and a strong sense of excellence and urgency to ensure PCV seizes opportunities to advance our mission.

Specific Responsibilities:

• Steward PCV’s brand and impact for key stakeholders, building trust in the communities we serve through authentic, compelling storytelling.
• Lead implementation of a refresh of PCV’s brand story, centered on our integrated model powered by ethical AI. This includes overseeing updated brand messaging; developing an official brand style guide with visual and written guidelines by audience, department, and medium; and updating all sales sheets, pitch decks, and other marketing collateral.
• Own and optimize PCV’s web presence and brand awareness, including web design, content governance, and cross-functional collaboration with leadership across Lending, Business Advising, the Good Jobs Innovation Lab, and the Radiant Data Hub.
• Report to PCV’s new Chief of Staff and collaborate closely with the Graphic Designer contractor and Senior Communications Associate to oversee impact storytelling, branding, and day-to-day communications management.
• Coordinate PCV’s cross-functional content calendar, including social media, email marketing, and a monthly cadence of success stories featuring small business owners, volunteers, and partners. Lead PR and thought leadership efforts, including earned media and senior leadership visibility (e.g., drafting and placing quarterly articles and op-eds).
• Work across the organization to tell compelling, multimedia stories, enforcing established workflows and clearance processes while expanding the use of varied formats—such as short videos featuring business owners sharing their journeys, advice, and the value of PCV’s support.
• Miscellaneous duties and responsibilities can be added at any time.

Qualifications, Skills & Experience
PCV strives to be a workplace that welcomes new perspectives. The ideal candidate brings creativity, strategic thinking, strong project management, and excellent written and oral communication skills, as well as a deep alignment with PCV’s mission to advance economic mobility and opportunity. You are curious, adaptable, excited to leverage technology to strengthen your craft, and comfortable working in a fast-paced, mission driven environment grounded in integrity.

• 5+ years of relevant professional experience in marketing and communications
• Excellent writing and communication skills, with demonstrated experience working with senior leaders and subject matter experts to amplify thought leadership through earned media, op-eds, blogs, white papers, and digital storytelling.
• Experience leading or contributing to demand or lead generation, digital marketing, branding, and/or content marketing efforts.
• Strong big-picture thinker with the ability to manage cross-functional marketing, communications, and development initiatives in a growing organization.
• Demonstrated experience developing campaigns for social media, email marketing, and thought leadership/content creation.
• Familiarity with data visualization tools (e.g., Tableau) a strong plus; willingness to build organizational capacity for data storytelling required.
• Prior experience with or interest in community lending, entrepreneurship, and small business development a plus (not required).
• Experience with tools such as Canva, Shorthand, WordPress, Hootsuite (or similar social media tools), and Campaign Monitor (or similar email platforms) a plus.
• Fast learner who demonstrates humility, openness, transparency, and empathy in alignment with PCV’s values.
• Bilingual skills, especially Spanish, highly desirable.

Computer Software:
Microsoft Office to include Word, PowerPoint, Outlook, and Excel
Tableau and Salesforce a plus

Physical and Mental Requirements:

• Ability to stand for extended periods of time, walk, talk, hear, use hands to finger, grasp, handle or feel, push, pull, reach, crouch, kneel, crawl or bend, and perform repetitive motions of the hands and/or wrists.
• High mental and visual attention required for planning difficult work methods and sequences to obtain size, shape, or physical qualities of product. AND/OR Extremely close visual attention such as making delicate adjustments to control high speed operations to exercise very precise muscular control.

Location/Travel
This is a hybrid/remote position based at our headquarters in Oakland, CA. The role may involve occasional visits with small business owners and community partners around our key geographies. This role will also require participation in key small business events within California.

Pay: $71,000.00 - $90,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Work Location: Hybrid remote in Oakland, CA 94612