Manager, Product Management (Credentialing Testing)

Title: Manager, Product Management Team

Location: Remote - US

Compensation: $140-$150K

About PSI

We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.

We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.

At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That’s why you’ll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.

Learn more about what we do at: https://www.psiexams.com/

About the Role

The Manager, Product Management is a senior leadership role responsible for guiding, developing, and scaling a team of Product Managers to deliver high-quality, market-leading products. This leader drives product strategy, ensures product roadmaps align with customer and business priorities, and fosters strong cross-functional collaboration across engineering, design, solutions, and client-facing teams.

This is a full-time, permanent U.S.-based role with flexible hours around core availability Monday–Friday. Remote work is supported, with occasional domestic or international travel for strategy sessions, team meetings, customer engagements, or events.

Role Responsibilities

· Lead and develop a team of Product Managers, setting expectations and fostering strong product thinking and execution.

• Drive multi-product strategy and ensure roadmaps align with customer needs, business objectives, and market opportunities.

• Oversee product discovery and delivery, ensuring effective prioritization and consistent product quality.

• Partner with Engineering, UX, QA, Project Management, and Solutions to deliver scalable features and balance bespoke client needs with long-term product vision.

• Champion user research and customer feedback loops to inform product direction and validate decisions with data.

• Conduct market research and competitive analysis to identify opportunities and maintain strategic advantage.

• Represent product strategy in key customer conversations and senior stakeholder discussions.

• Establish efficient product processes and communicate progress, risks, and outcomes clearly to leadership.

Knowledge, Skills and Experience Requirements

• 8–10+ years of product management experience, including 2+ years managing Product Managers or leading PM teams.

• Strong track record of delivering high-quality SaaS products in an agile environment.

• Bachelor’s degree in a business, technical, or related field; advanced degree (MA, MBA) a plus.

• Experience in EdTech, assessments, certification, or remote proctoring preferred.

• Data-driven mindset with experience defining KPIs and using metrics to guide decisions.

• Experience conducting market research and competitive analysis.

• Experience leveraging AI tools to accelerate product research, competitive analysis, documentation, and execution efficiency, with the ability to assess and integrate AI-driven capabilities into product strategy where appropriate.

• Skilled in developing strategic product roadmaps and translating strategy into execution.

• Demonstrated ability to lead through influence across engineering, UX, and business teams.

• Experience working closely with UX designers to guide wireframes, prototypes, and user journeys.

Benefits & Culture

At PSI, our culture is to be transparent and fair. That’s why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.

In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:

• 401k/Pension/Retirement Plan – with country specific employer %
• Enhanced PTO/Annual Leave
• Medical insurance – country specific
• Dental, Vision, Life and Short Term Disability for US
• Flexible Spending Accounts – for the US
• Medical Cashback plan covering vision, dental and income protection for UK
• Employee Assistance Programme
• Commitment and understanding of work/life balance
• Dedicated DE&I group that drive core people initiatives
• A culture of embracing wellness, including regular global initiatives
• Access to supportive and professional mechanisms to help you plan for your future
• Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities