Manager, Studio & Multimedia Production

Department: Creative Services
Location: In Person | Rockville, Maryland
Reports To: Chief Creative Officer
Salary Range: $90,000 – $115,000 annually

ABOUT ABCD & COMPANY:
At ABCD & Company, we believe that our clients are more than what they do; we only partner with brands who have the courage to show the world who they are. We create meaningful, deeply impactful marketing campaigns and events to grow our partners’ brands and help them connect with their audiences on a deeper level—with soul. Soul is the missing ingredient in stale and formulaic campaigns and events. Soul is at the core of who we are - it’s the energy that drives us and the magic that helps us innovate. We pride ourselves on being able to infuse soul into every aspect of our work.

As a minority-owned company, our mission is to empower marginalized voices that aren’t often represented. Looking at diversity with a soulful lens, we go deeper than the surface-level qualities and include the invisible dimensions of a person’s identity.

We do this by breaking down unconscious bias and learned stereotypes that we may not even be aware of but affect our ability to be inclusive. Our philosophy centers on cultural appreciation, not appropriation, and prioritizes equity over equality. We understand that empathy grows through proximity, which is why diverse faces and voices shine in all our campaigns.

We have a decade of experience creating transformative experiences for market leaders in the banking, non-profit, health, and government industries, among others, we are proud to have been recognized as 2023 Best Places To Work. This accolade reflects our commitment to fostering a positive and inclusive workplace culture. We have extensive experience navigating highly regulated spaces and producing assets that are accessible and compliant. We work with clients who focus on KPIs to deliver ROI, increase positive sentiment, and deliver impact.

We are looking for excellent talent to join our expanding team. If this sounds like a good fit for you, apply now!

POSITION SUMMARY:
The Manager of Studio & Multimedia Production oversees the creative direction, development, and delivery of high-quality multimedia across digital, print, motion, and interactive platforms, while also leading the operations and utilization of the ABCD Production Studio. This role is responsible for end-to-end studio management, including booking, client servicing, and overseeing the production of all studio-based assets. In addition to producing creative work, this role supervises and mentors the Multimedia Designer, ensuring deliverables meet brand standards, client needs, and project deadlines. The Manager serves as a strategic partner to clients and cross-functional teams, guiding creative vision, managing studio operations, delegating execution, and maintaining accountability for the quality and timeliness of outputs, including the production of the ABCD podcast.

KEY RESPONSIBILITIES:
Creative Production & Direction:

• Design, create, and develop high-quality multimedia including advertising, sales materials, packaging, web and digital assets, proposals, identity materials, and products.
• Build out original concepts and ensure brand consistency to position ABCD & Company as a creative thought leader in the market.
• Oversee and review work produced by the Multimedia Designer(s), providing clear creative direction and feedback. Contribute to hands-on design for complex or high-profile projects.

Studio Operations & Management:

• Oversee the day-to-day operations of the ABCD Production Studio, including scheduling, booking, and utilization.
• Serve as the primary point of contact for internal and external studio usage, ensuring a high-quality client and team experience.
• Develop and maintain processes for studio workflows, setup, breakdown, and production readiness.
• Ensure studio equipment is maintained, functional, and aligned with production needs; coordinate upgrades or enhancements as needed.

Asset & Resource Management:

• Create, organize, and maintain graphics, photography, and video assets while establishing best practices for asset management.
• Coordinate resources with the Chief Creative Officer, Managers, and Operations Coordinator; delegate tasks to the Designer to balance workload and meet deadlines.

Client Servicing & Studio Experience:

• Serve as a thought partner to clients by curating ideas, implementing creative strategy, and advocating industry best practices.
• Represent Creative Services in client meetings; assign and review Designer contributions for client-facing deliverables.
• Manage client interactions related to studio use, from initial inquiry through execution and delivery.
• Partner with clients to understand production needs and translate them into effective studio experiences and outputs.
• Ensure a high-touch, professional experience for all studio clients, aligned with ABCD & Company’s brand and service standards.

Podcast & Original Content Production:

• Oversee the production of the ABCD podcast, including planning, recording, editing, and distribution.
• Ensure consistency in quality, format, and brand alignment across all podcast episodes and original studio content.
• Collaborate with internal stakeholders to develop content concepts and production schedules.

Cross-Team Collaboration:

• Lead collaboration with marketing, research, sales, innovation, and events teams to ensure creative deliverables meet strategic needs.
• Serve as the primary creative liaison with internal stakeholders; gather requirements, delegate tasks, and review Designer outputs.

Interactive & Web Design:

• Provide recommendations on multimedia/communications design, content, and features for interactive and web development projects.
• Oversee Designer contributions to ensure usability, accessibility, and brand alignment.

Project & Production Leadership:

• Manage creative projects end-to-end, including gathering requirements, marshaling resources, defining timelines, storyboarding, and developing creative output.
• Delegate tasks to the Designer, ensuring accountability for final deliverables.
• Lead internal and external production projects from conceptualization to finalization.

Innovation & Continuous Improvement:

• Provide expertise in visual design and champion new and innovative ways to advance company growth.
• Mentor the Designer on emerging tools, techniques, and trends; encourage experimentation within the team.

Culture & Leadership:

• Uphold the culture and integrity of the agency by leading by example.
• Supervise and mentor the Multimedia Designer, providing coaching, performance feedback, and professional development opportunities.
• Foster a collaborative and inclusive creative environment aligned with ABCD & Company’s mission and values.

Onsite Event A/V Production:

• Perform additional creative and strategic tasks as assigned by leadership.
• Manage A/V procurement processes, including development and issuance of RFPs, vendor evaluation, bid leveling, and final selection in alignment with project goals and budget.
• Lead onsite A/V production for live events, serving as the primary point of contact between ABCD, vendors, and venue technical teams.
• Call the show from the production booth or backstage, managing cues, transitions, and timing across all technical elements.

QUALIFICATIONS:

• Bachelor’s degree in Multimedia Design, Graphic Design, Visual Communications, Film Production, or related field (or equivalent experience).
• 5+ years of experience in multimedia, design, or creative production, with demonstrated leadership or supervisory experience.
• Strong portfolio showcasing expertise in design, video, motion graphics, and digital/interactive media.
• Advanced proficiency in Adobe Creative Suite and core multimedia tools, including Photoshop, Illustrator, InDesign, After Effects, XD, Premiere Pro, and Microsoft Office; strong working knowledge of 3D/rendering and staging mockup platforms such as SketchUp, Blender, Cinema 4D, and CAD; and experience with video/audio production equipment and Resolume Suite for on-site AV content formatting, technical specifications, and playback support.
• Knowledge of file formats, optimization for web/print, accessibility, and responsive design.
• Strong project management skills: ability to manage multiple priorities, delegate effectively, and meet deadlines.
• Proven ability to lead client conversations, present creative strategy, and act as a trusted advisor.
• Excellent interpersonal and communication skills, with experience mentoring and coaching creative professionals.
• Innovative mindset and curiosity to stay at the forefront of design and multimedia trends.

WORK LOCATION & SCHEDULE:

• This role is in-person, with a typical schedule of Monday - Friday, 9AM - 5PM, unless otherwise required by the supervisor to complete necessary job functions.
• Travel requirements: 15-20% annually.

COMPENSATION & BENEFITS:

Salary Range: $90,000 - $115,000 (commensurate with experience)

Benefits Include:

• Medical, Dental, and Vision: 80% coverage.
• Available Pre-Tax Benefits: Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, and Commuter Benefits.

Generous Time Off:

• 14 vacation days (+1 on each work anniversary) and 14 paid holidays.
• 10 sick days and 2 wellness days dedicated to your self-care.
• Additional paid time off is available to support life events including adoption and parental leave, bereavement, and civic responsibilities such as voting and jury duty, and military service.

Financial Wellness:

• Up to 3.5% match contribution to retirement.
• Charitable donation match up to $500/year to amplify your impact.

Professional Development: Access to training programs and certifications to support your career growth.

In-Office Perks & Culture:

• Complimentary parking for a stress-free commute.
• Self-service breakfast available to fuel your mornings.
• Enjoy complimentary lunch every other Friday.
• Fuel your creativity with access to our snack wall.
• Dress casually on Fridays.

Equal Opportunity Employment Statement:
ABCD & Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, veteran status, or any other protected status as defined by federal, state, or local law.

Accessibility:
If you require reasonable accommodations to complete the application process or to perform the essential functions of this role, please contact People and Culture at people@abcdandcompany.com.

Pay: $90,000.00 - $115,000.00 per year

Work Location: In person