Manager - vendor and client

Junior Manager – Vendor Management & Client Management

Job Summary

The Junior Manager – Vendor and Client Management will be responsible for coordinating with suppliers and clients to ensure smooth procurement, timely deliveries, quality compliance, and effective client communication. The role acts as a key link between the factory, vendors, and customers to support uninterrupted manufacturing and customer satisfaction.

Key ResponsibilitiesVendor Management

• Identify, onboard, and maintain relationships with approved vendors and suppliers.
• Coordinate with vendors for procurement of raw materials, components, and spare parts.
• Ensure timely delivery of materials as per production schedules.
• Monitor vendor performance related to quality, delivery timelines, and pricing.
• Coordinate with quality and production teams for material inspection, rejection, and corrective actions.
• Assist in vendor negotiations related to rates, terms, and delivery schedules.
• Maintain vendor records, agreements, and compliance documentation.

Client Management

• Act as a point of contact for clients regarding orders, delivery schedules, and product specifications.
• Coordinate with production, dispatch, and logistics teams to ensure timely execution of client orders.
• Communicate order status, dispatch details, and timelines to clients.
• Handle client queries, feedback, and complaints in a professional manner.
• Support after-sales coordination for service, spare parts, and warranty-related matters.
• Build and maintain long-term relationships with clients, dealers, and institutional customers.

Coordination & Reporting

• Coordinate with internal departments including production, stores, quality, and accounts.
• Prepare and maintain reports on vendor performance, order status, and client communication.
• Ensure compliance with company policies, contractual terms, and standard operating procedures.

Skills & Competencies

• Strong communication and negotiation skills
• Good understanding of manufacturing processes and supply chain operations
• Ability to manage multiple stakeholders effectively
• Proficiency in MS Excel, ERP systems, and documentation tools
• Problem-solving ability and customer-oriented mindset

Qualifications

• Bachelor’s degree in Mechanical Engineering, Business Administration, Supply Chain, or related field
• 1–3 years of experience in vendor coordination, client handling, or manufacturing operations (preferred in agricultural or heavy machinery sector)

Reporting To

Factory Manager / Operations Manager / Commercial Head

Work Location

Manufacturing Plant / Factory Site

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Life insurance

Work Location: In person