Managing Director, Global Benefits & Well-being

Strategy & Program Design

• Define and champion Greystar’s global well-being vision, setting multi-year strategy for benefit programs that align with our benefits philosophy, total rewards vision, and overall business objectives.

• Partner with our benefits brokers to conduct the annual benefits renewals, ensuring we receive competitive rates without compromising the quality of our programs, and take ownership of the US annual open enrollment process.

• In partnership with our brokers, design equitable and competitive programs globally, while maintaining a whole-person approach through total well-being initiatives.

• Facilitate global benchmarking and market intelligence activities across our operating regions, leveraging data analytics and utilization insights to inform program design decisions and ensure competitiveness in each local market.

• Serve as a strategic partner on M&A activities, providing benefits-related guidance, oversight, and due diligence support.

• Own end-to-end benefits strategy, design, and budget for the US; serve as the global subject matter expert and strategic advisor for international markets, where benefits budgets are held locally and administration is managed by regional HR teams.

Financial Oversight & Governance

• Own and govern the US benefits budget, including multi-year financial planning, cost forecasting, and scenario modeling (in partnership with our broker); present budget performance and strategic recommendations directly to senior leadership and finance stakeholders.

• Establish and maintain a global benefits governance framework, including oversight of plan audits, regulatory filings, risk management controls, and compliance with country-specific legislative requirements. Ensure benefits coverage and programs are compliant with all local laws.

• Partner legal, employee relations, finance, risk management, and line of business leaders to understand the legal implications to policy design or changes prior to implementation.

• Manage Greystar’s Benefits Committee and 401(k) Investment Committee meetings.

• Manage relationships with all benefit plan carriers/vendors, brokers, and consultants.

Technology & Operations

• Drive benefits technology strategy, including evaluating and implementing AI-enabled tools and digital solutions to enhance benefits delivery and team member experience; ensure seamless integration with global HRIS, payroll, and reporting systems to enable scalable, accurate administration across all geographies.

• Provide strategic oversight and direction for benefits communications and education to ensure clear, consistent and effective messaging for team members.

Team Leadership & Stakeholder Management

• Build, lead, and develop a high-performing benefits team; establish a talent and succession strategy for the function, and expand the team’s global footprint in alignment with Greystar’s growth.

• Serve as the executive-level spokesperson for the global benefits function; prepare and deliver materials and executive briefings that translate complex data into clear strategic narratives.

Required Skills and Qualifications

• 15+ years of progressive experience in global employee benefits management, design, and administration, including tenure in a senior leadership role within a multinational organization; demonstrated experience of leading benefits strategy for a workforce of 10,000+ across multiple geographies.

• Deep global benefits expertise with hands-on experience designing and managing programs across multiple geographies, including the US, EMEA, APAC, and Latin America; demonstrated understanding of country-specific statutory requirements, cultural nuances, and local market practices.

• Proven track record of building, leading, and scaling global teams; experience developing talent and managing through complex organizational structures.

• Strong relationship management skills for both internal stakeholders and vendor partners.

• Exceptional executive presence with the ability to influence C-suite stakeholders; skilled at translating complex benefits topics into compelling business cases and executive-level presentations.

• Demonstrated financial acumen with direct ownership of a significant benefits budget; experience with multi-year cost modeling, plan performance evaluation, self-funded program oversight, and ROI analysis.

• Strong data and analytics orientation; ability to leverage benefits utilization data, benchmarking intelligence, and dashboards to drive evidence-based decisions and continuous program improvement.

• Ability to see broader strategic HR vision and recommend alternative solutions when needed.

• Customer-centric and results-driven; demonstrates a track record of delivering measurable outcomes against program, financial, and people goals.

• CBP or CEBS highly preferred.

• Strong project/process management skills.

• Willingness to travel as necessary.

Additional Preferred Skills

• Familiarity with emerging technologies, including AI, and experience evaluating or implementing digital solutions to enhance benefits delivery and team member experience.

• Working knowledge of platforms such as Workday, Dayforce, or similar systems.