MA/Patient Coordinator

Job description:

Patient Coordinator / Medical Assistant (Cross-Trained Role) Location: Englewood/Parker

About the Role We’re looking for someone who can do both—create an incredible first impression and support our clinical team behind the scenes. As a Patient Coordinator / Medical Assistant, you’ll be at the center of the patient experience, helping guide patients through their visit while also assisting providers with hands-on clinical support. This is a great opportunity for someone who enjoys variety, thrives in a fast-paced environment, and wants to grow within a specialty practice.

What You’ll Do Front Desk & Patient Experience

● Welcome patients with warmth and professionalism—this matters here
● Manage check-in/check-out, payments, and documentation
● Keep patient flow moving and communicate updates clearly
● Answer calls, texts, and portal messages with urgency and care Scheduling & Coordination
● Schedule and confirm appointments across providers and services
● Help patients understand next steps and what to expect
● Route questions to the right team members quickly Clinical Support (MA Responsibilities) ● Room patients, take vitals, and document medical history
● Assist providers during exams and basic procedures
● Prep and stock exam rooms
● Support labs, specimen handling, and basic testing
● Help keep clinic flow efficient and organized Administrative Support
● Maintain accurate records in the EMR
● Upload and organize patient documents
● Assist with referrals, records requests, and insurance basics

What We’re Looking For

● 5+ year of experience in a medical office or patient-facing role
● 1+ year Medical Assistant certification or interest in cross-training into clinical work
● Strong communication skills—you’re calm, clear, and kind
● Highly organized with strong attention to detail
● Comfortable with technology and EMR systems
● Team player who jumps in where needed

Bonus if you have:

● Fertility, OB/GYN, or specialty clinic experience
● Front desk and clinical experience
● Insurance or billing familiarity
● Bilingual skills Why This Role
● You won’t be stuck doing just one thing—this role gives you exposure to both operations and clinical care
● You’ll work closely with a collaborative, patient-focused team
● There’s real opportunity to grow as we continue to expand

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training
• Parental leave
• Pet insurance
• Travel reimbursement
• Vision insurance

Work Location: In person

Pay: $17.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Pet insurance
• Vision insurance

Work Location: In person