Market Director, Medical Group Services

Medical Group Services Director

Schedule: Full-time, Days

Your experience matters

Rutherford Regional Health System is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Medical Group Services Director joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More about our team

We are dedicated to providing patients with a full range of services to meet their healthcare needs, and we believe our employees are our most valuable assets in accomplishing this goal. Rutherford Regional is growing its team of dedicated professionals. If you are looking to start a career that cares, are passionate about changing lives, and ready to work in a supportive environment in a close-knit community, apply today!

How you’ll contribute

The Medical Group Services Director is responsible for the operational oversight and direction of assigned provider practice(s) and provider-based clinic(s). The Director works in collaboration with the AVP of Operations and facility leadership, focused on implementing strategy and initiatives for provider based and practice operations and growth. Responsible for leadership of one or more Clinic Administrators and/or Clinic Managers.

• Support hospital strategy and clinic operations, leading the effective operation of designated clinic(s).

• Responsible for all aspects of clinic operations and growth, including maintenance of key metrics, financial reviews, and practice growth initiatives and revenue cycle analysis.

• Interact on a biweekly basis and monthly meetings with providers, ensuring standards of communication and information are met and develop strategy on matters pertaining to clinic operational needs. This includes rounding in each clinic site on at least a monthly basis

• Responsible for ensuring monthly financial and work relative value unit (wRVU) reports, with comparisons to Medical Group Management Association (MGMA) wRVU benchmark data as applicable, are prepared, delivered and reviewed with physician/APPs, reviewing financial and wRVU performance with providers in person or via video/call on a monthly basis or on a more frequent basis with providers who request or need more frequent and additional data and feedback to improve access to care for the community.

• Attend weekly HSC Medical Group Services meetings and other HSC Medical Group Services meetings as necessary. If unable to attend, notification to RVP and AVP-Operations prior to the meeting. Attend Annual Medical Group Services meetings.

• Conduct Quarterly Medical Group (all providers) meetings.

• Prepare budgets, evaluate historical performance and generate goals for future achievement, and perform action planning as necessary for back to budget variances.

• Monitor, report on and present financial performance for all assigned providers and clinics and collaborate with Market Director and other clinic leaders to ensure fiscal responsibility and adherence to annual clinic budgets.

• Provide leadership to Clinic Administrators, including performance management, coaching and talent development, with at least weekly communication

• Monitor practices for efficiencies to reduce practice investment to include, but not limited to, accounts receivable oversight, budgeting, charge capture, monthly operating report (MOR) preparation and budget oversight. Monitor practice start-ups to aid in building existing practice revenue through charge capture, fee schedules, and new pro-grams.

• Implement and effectively manage Market Plan for New patients, driving towards clinic growth

• Manage support staff within assigned clinic(s). Responsible for performance reviews and other HR related matters

• Work in collaboration with leaders at the facility and other market directors.

• Accountable for ensuring compliance with all Physician/APP employment agreements and professional services agreements contract terms.

• Responsible for validating all clinics, employees, Physicians/APPs are complying with all employee and patient safety requirements, Lifepoint policies, and HSC Medical Group Services guidelines. Escalate any concerns per policy and guidelines.

• Negotiates physician/APP employment agreement terms, including a financial analysis or proformas for impact for new physicians/APPs and renewals of employment agreements and contracts. Balances financial implications of changes with internal equity and overall financial performance goals for the clinic.

• Regular and reliable attendance.

• Perform other duties as assigned.

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.
• Free travel and entertainment discount program to ensure you enjoy your time away from work.

What we’re looking for
Applicants should have a bachelor’s degree, or any equivalent combination of education, experience and training that provides the required knowledge, skills and abilities. Additional requirements include:

• Minimum of 7 years in medical practice management or similar healthcare setting, with specific leadership experience.
• Certified Medical Practice Executive (CMPE) or FACMPE is preferred.
Business Mathematical Skills
• - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
Advanced Computer Skills
• - Routine use of electronic mail and computer systems. Ability to incorporate complex and complicated functions into documents, spreadsheets, databases, and presentations to support business objectives.
Complex Communication
• - Frequently communicates complex information and interacts with management. Can present, resolve, and address delicate situations. Can motivate and persuade others.
• Varied Business Problems – Problems are varied and complex, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, general precedent and practices.
Department Specific
• - Decisions impact the management and operations within a department. May contribute to business and operational decisions that affect the department.
Functional Independent Judgement
• - Provides and sets goals and priorities for functional area. May make recommendations for department policies, practices, and programs. Makes decisions for and/or resolves problems for others.
Project Planning/Organization
• - Handle multiple projects simultaneously including task delegation, project over-sight, and resource allocation.

More about Rutherford Regional Health System

Rutherford Regional Health System is a 143-bed acute care facility that has been offering exceptional care to Rutherford County for over 100 years. Offering a broad array of inpatient and outpatient care, Rutherford Regional is dedicated to providing patients with a full range of services to meet their healthcare needs. We provide our services in a caring, professional environment through the teamwork of our medical staff and employees.

EEOC Statement

“Rutherford Regional Health System is an Equal Opportunity Employer. Rutherford Regional Health System is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”

We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.