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Marketing and Administrative Support
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Whether you are looking for an exciting career path or a place where your work makes a difference, BankSouth Mortgage is the place for you! You bring your skills and passion; we provide the tools and environment for you to thrive.
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BankSouth Mortgage is seeking a Marketing & Administrative Support Specialist. This role is located in Hahira, GA and is primarily focused on executing high-volume, template-based marketing requests using pre-approved tools, content, and processes – along with light administrative/front desk support.
BankSouth Mortgage is seeking a Marketing & Administrative Support Specialist. This role is located in Hahira, GA and is primarily focused on executing high-volume, template-based marketing requests using pre-approved tools, content, and processes – along with light administrative/front desk support.
We are ideally looking for a part-time team member, but are open to a full-time schedule for the right candidate. This is a great fit for someone who enjoys structured work, has an understanding of digital marketing, is comfortable with tools like Canva, is a quick learner of Martech tools, and can follow direction with strong attention to detail.
Marketing Support (Primary Focus):
- Customize and update pre-approved Canva templates (flyers, social graphics, emails, event materials)
- Add Loan Officer-specific details (names, headshots, contact info, co-branded elements)
- Create digital marketing content from templates for various formats (social, print, email)
- Follow clear instructions
- Support high-volume, quick-turn time marketing requests (no original design required)
- Prepare and schedule social media posts using approved content
- Assist with building and formatting email campaigns using provided materials
- Use AI tools, when directed, for simple content drafts or variations
- Communicate clearly on request status and maintain accuracy and brand consistency
- Build and schedule email campaigns in HubSpot (or similar)
- Draft basic marketing copy using AI tools and internal guidance
- Assist in creating internal content (newsletters, presentations, etc.)
- Greet visitors and manage incoming calls
- Maintain a clean, organized office environment and professional appearance
- Assist loan officers with basic administrative tasks (e.g., importing applications, pulling reports)
- Handle sensitive information with confidentiality
- Responsible for learning, understanding and practicing required fraud prevention practice, BSA and OFAC compliance requirements
- Ensure that BankSouth Mortgage adheres to all applicable federal and state regulations
- Maintain confidentiality of all customer files & associated information
- Assist examiners and auditors by providing required documentation
- Correct exceptions to issues found by examiners and auditors
- High school diploma or GED
- 1+ year of administrative, receptionist, or customer-facing experience
- Good communication and organizational skills
- Strong attention to detail and ability to follow processes
- Proficiency in Microsoft Office (Word, Excel, Outlook); comfortable learning new systems
- Ability to handle confidential information with discretion
- Professional demeanor with strong customer service orientation
- Basic knowledge of digital marketing and a quick learner of Martech
- Experience in the mortgage, banking, or financial services industry
- Familiarity with loan origination systems
- Experience with CRM or marketing platforms (e.g., HubSpot, Salesforce)
- Experience creating content using tools such as Canva
- Basic knowledge of social media management and email marketing platforms
- Prior experience supporting marketing campaigns or events
This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.
Please note, we are not working with outside recruiters for this position.
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BankSouth Mortgage is an Equal Employment Opportunity (EEO) Employer committed to diversity in the workplace. It does not discriminate against any qualified employee or applicant on the basis of age, race, color, sex, religion, national origin, disability, protected veteran status, genetic data, gender identity, sexual orientation or other legally protected status.
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