Marketing and Communications Coordinator

Department: Marketing & Development
Reports To: Vice President, Communications & Advancement

About Starbridge

At Starbridge, we believe that people with intellectual and developmental disabilities deserve access, opportunity, and belonging in every community. Our mission is to empower individuals, families, and organizations through advocacy, education, and inclusive support. We partner with communities across the Finger Lakes region to create pathways that promote dignity, independence, and choice.

We are seeking a Marketing and Communications Coordinator who is passionate about relationship-building, community engagement, and advancing inclusive practices. This role is ideal for a dynamic professional who enjoys being out in the community, connecting people to resources, and amplifying meaningful work.

Marketing & Communications Coordinator

Department: Marketing & Development
Reports to: Vice President, Communications & Advancement
Location: In-Office

Make an Impact Through Meaningful Communication

Starbridge is looking for a creative and highly organized Marketing & Communications Coordinator who is passionate about storytelling, brand consistency, and community impact. This role is ideal for someone who enjoys balancing strategy and creativity while supporting a mission-driven organization.

If you thrive in a collaborative environment, can manage multiple projects at once, and enjoy turning data into actionable insights, we encourage you to apply.

What You’ll DoMarketing & Communications Coordination

• Coordinate marketing and communication requests across departments, ensuring deadlines and brand standards are met
• Maintain the agency-wide communications calendar to support prioritization and workflow
• Track and analyze performance metrics for email, website, and social media campaigns
• Support targeted campaigns for program promotion, recruitment messaging, and service awareness
• Assist in developing annual impact reports and storytelling materials
• Collaborate across departments to ensure messaging reflects inclusive and culturally responsive practices

Agency Communications

• Draft and edit agency publications including annual reports, donor newsletters, and workshop catalogs
• Coordinate website updates and monitor analytics
• Recommend website content improvements
• Manage and schedule social media content
• Support external communications for leadership as needed
• Maintain agency events and sponsorship calendar

Additional Responsibilities

• Participate in staff and strategic planning meetings
• Complete required trainings
• Provide operational support to the Vice President of Communications & Advancement
• Perform other duties as assigned

What You Bring

• High School Diploma required; Associate’s Degree in Communications, Journalism, or Marketing preferred
• Minimum two years of marketing and/or communications experience
• Nonprofit experience preferred
• Experience with writing, copywriting, and graphic design tools (Adobe InDesign, Canva) preferred
• Strong written and verbal communication skills
• Knowledge of social media platforms and brand management
• Strong organizational skills and attention to detail
• Ability to manage multiple projects independently
• Comfort analyzing data and recommending strategy improvements
• Advanced proficiency in Microsoft Office and web-based communication tools
• Spanish fluency preferred
• Valid driver’s license required

Work Environment

• Office-based position
• Occasional travel to community events and agency activities
• Evening or weekend hours may occasionally be required

Why Join Starbridge?

This is more than a job—it’s an opportunity to make a lasting impact. If you are passionate about community engagement, inclusion, and empowering people with disabilities, we invite you to apply and be part of a mission-driven organization creating meaningful change.

Apply today to join a team committed to inclusion, advocacy, and strengthening communities and making an impact!

Pay: $21.00 - $26.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• community outreach: 1 year (Preferred)

Language:

• Spanish (Preferred)

Location:

• Rochester, NY 14620 (Preferred)

Ability to Commute:

• Rochester, NY 14620 (Required)

Willingness to travel:

• 50% (Preferred)

Work Location: In person