Marketing and Communications Manager

Description:

Who We Are

Seattle Bank is a locally owned, digitally driven financial institution that provides personal, business and partner banking services. Our experienced team and open API, cloud-based core technology platform, deliver a boutique bank experience for clients with interwoven personal and business financial needs. Our highly configurable and scalable tech stack also supports partner banking that enables companies to embed banking transactions into their customer online experience. Seattle Bank is a wholly owned subsidiary of Seattle Bancshares, Inc., a privately held bank holding company, and the creator of CD Valet, a digital marketplace for Certificates of Deposit.

Position Summary

The Marketing & Communications Manager leads key communication, event coordination, and brand building efforts that promote the organization’s products, services, brand and reputation. Responsibilities include managing client, employee, and shareholder communications; marketing and helping coordinate client, networking, and community events; and supporting brand consistency and community engagement to enhance the Bank’s visibility, reputation, and relationships.

This position is located in our downtown Seattle office and requires full-time, in-person work.

Essential Duties

Communication & Stakeholder Engagement

• Develops and delivers clear, consistent communications for clients, employees, shareholders, and community partners, including materials to support product launches, deposit campaigns and outreach to referral partners.
• Participate in Bank committees and meetings, supporting business unit objectives by preparing messages, updates, presentations, and communication materials.
• Maintain strong cross department collaboration to ensure aligned and timely organizational communication.
• Ensure all communications and materials meet regulatory, compliance, and internal policy requirements.

Event & Community Engagement

• Coordinate corporate, networking, and volunteer events that reinforce the Seattle Bank brand and deepen stakeholder relationships.
• Assist with event logistics, materials, and onsite coordination to ensure highquality execution.
• Oversee corporate giving and employee volunteer programs in alignment with the CRA Strategic Plan.
• Represent the Bank at community and professional functions to broaden awareness and strengthen partnerships.

Brand & Reputation Management

• Uphold and evolve Seattle Bank’s brand standards across all communications, materials, and events.
• Develop and maintain brand tools, templates, and visual assets to ensure consistent visual identity.
• Support efforts that enhance the Bank’s reputation within the community and among clients, employees, and shareholders.

Creative & Strategy Development

• Develop and execute strategic marketing plans and calendars that align with the Bank’s goals for loan generation, deposit and client acquisition, and shareholder relations.
• Produce polished visual materials including signage, collateral, and presentation decks.
• Oversee the creation of engaging marketing content, materials and campaigns, for a mature organization, ensuring messaging and positioning are current and compliant.

Administrative Support

• Perform routine website updates using the Bank’s content management system (CMS) to ensure accurate and current information.
• Drive real-time insight and optimization based on key KPIs and compile regular reporting from multiple sources.
• Physically attending work on a set and predictable schedule is an essential function of this job.

Requirements:

• Due to the collaborative nature of this position, it requires daily in-person work. [After a 90-day training period, this position allows for one day of work from home each week.] No exceptions will be granted.
• Bachelor’s degree in marketing, communications, or business management, or equivalent career experience.
• 5+ years’ experience in marketing, public relations, communications management, and event planning preferred, with a strong preference for candidates with banking experience and marketing experience targeting the high-net-worth market.
• Advanced knowledge in Adobe Creative Suite, MS Office, and social media platforms.
• Excellent communication and people skills, with the ability to analyze, craft, and implement effective marketing and communication plans.
• Strong graphic design skills and able to quickly develop PowerPoint presentations, printed marketing collateral and digital content.
• Excellent writing skills, with experience writing about financial services and complying with federal bank advertising and related regulations.
• Analytical thinker with a creative approach and the ability to develop innovative marketing solutions.
• Strong organizational, attention to detail, and decision-making skills.
• Ability to manage multiple projects simultaneously, with a commitment to meeting deadlines.
• Self-directed, self-motivated, resourceful, with ability to work independently and under minimum supervision.
• Ability to stand for extended periods of time, lift up to 25 pounds for set up and tear down of events and moving items upstairs and/or downstairs when necessary.
• Must be willing to travel and attend community events, as necessary.

Seattle Bank Benefits

We’re committed to delivering our promise of peace of mind to our clients and fostering a collaborative, inclusive and supportive workplace for our team members. Our comprehensive benefits program for eligible employees includes:

• Medical/Vision, and Dental insurance
• Life Insurance, Long Term Disability, Voluntary Life
• 401K with Bank contribution, Stock Award, and Incentive Opportunity
• Paid Time Off:
• Vacation – 3 Weeks
• Sick Time – 1 hour per 40 hours worked
• Holidays – 10 days
• Transportation and fitness benefits
• And fun, extra perks such as company social events, paid volunteer hours, quarterly incentive awards, and professional development opportunities.