Marketing and Communications Specialist

Reporting to the Senior Director of Brand Marketing and Communications, this role supports Auster’s launch and future communications and marketing needs across AMB West. The ideal candidate is a strong writer, creative thinker and detail-oriented project coordinator who can capture content, manage social media, organize assets, track deadlines and keep projects moving.

This is a full-time, year-round, and onsite position.

Key Responsibilities:

Marketing & Communications:

• Support marketing and communications efforts across AMB West properties, working closely with internal stakeholders, agency partners and vendors.
• Write, edit and proofread brand-aligned copy for social media, email, web, print and internal communications.
• Assist with website updates, content accuracy, tracking and basic reporting.
• Provide administrative support, including calendars, meeting notes, timelines, approvals, vendor coordination and marketing workflows.

Social Media Management:

• Support AMB West social channels, with potential ownership of Auster at Dome Mountain’s social presence.
• Develop content calendars and ensure posts are timely, accurate, brand-right and aligned with property priorities.
• Capture on-site photo and video content including Reels, Stories, guest experiences, events and community storytelling.
• Create platform-specific captions, Reels, Stories, carousels and short-form video concepts.
• Apply social media best practices, including hashtags, tagging, scheduling, community management and performance insights.
• Monitor engagement, trends, comments and platform updates to recommend content improvements.

Content Capture & Digital Library Management:

• Build and maintain a content capture calendar, including outreach, scheduling, shot lists and follow-up.
• Coordinate photo and video shoots, including logistics, vendor communication, asset review and usage tracking.
• Maintain a searchable digital asset library for photography, video, brand files and approved materials.

Community Relations:

• Support Montana community relations through event support, partner storytelling, messaging and follow-up materials.

Qualifications:

• Bachelor’s degree in Marketing, Communications, Public Relations, Hospitality or related field preferred, or equivalent experience.
• Minimum 1–3 years of experience in communications, marketing, social media, hospitality, public relations or a related role.
• Comfortable using Canva and/or Adobe Creative Suite to create polished, brand-consistent materials. Basic understanding of Photoshelter preferred but not required.
• Strong understanding of Instagram, Facebook, LinkedIn, short-form video, social copywriting, scheduling tools and basic reporting.
• Excellent organizational skills with the ability to manage calendars, deadlines, digital assets, approvals, vendors and multiple priorities.
• Strong writing, editing and proofreading skills with the ability to adapt tone by audience and channel.
• Basic media relations, website content management, analytics and photo editing experience preferred.

Skills & Attributes

• Creative thinker with strong visual instincts, sound judgment and a good eye for storytelling opportunities.
• Highly organized, proactive and dependable, with strong follow-through.
• Able to work independently, collaborate across teams and stay focused in a fast-moving environment.
• Genuine interest in hospitality, Montana, community and brand storytelling.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Emigrant, MT 59027 (Required)

Work Location: In person